to facilitate client system integration, including platforms such as Salesforce, Zendesk, Genesys, and data warehousing groups...
solutions such as Salesforce or Zendesk to incorporate customer service data into workforce planning strategies Experience...
. Technologies You'll Use Salesforce, Rocketlane, Catalyst, Zendesk What You'll Do Be a customer program management expert...
such as Salesforce or Zendesk Support Ability to communicate concisely and clearly, both written and verbal Client focus mindset...
order issues Manage un-batchable report and investigate orders Manage ZenDesk Tickets Assist Customer Service... Zendesk Tickets What You Bring To The Role Minimum Requirements: High School or G.E.D. completion Strong verbal...
and or upgrades. Gain exposure to system functionalities, including Zendesk, Aloha POS, NCR products, Parafait gaming software...
. Technologies You'll Use Salesforce, Rocketlane, Catalyst, Zendesk What You'll Do Be a customer program management expert...
and as part of a team Previous knowledge of working in Zendesk or similar Technical Support management product preferred...
, Jira, Zendesk… Managing responses, routing tickets appropriately to respective team members in timely fashion. Valuable...
level in Microsoft Excel (i.e. macros and advanced formulas). Exposure/experience with SAP and/or Zendesk Medline...