-focused attitude with patience and professionalism. Familiarity with chat support software (e.g., Zendesk, Intercom...
center operations. Familiarity with customer service software such as Zendesk, Freshdesk, or Salesforce. Bilingual...
, or SaaS platform operations. Experience implementing or optimizing ticketing and triage systems (Zendesk, Jira Service Desk...
, or SaaS platform operations. Experience implementing or optimizing ticketing and triage systems (Zendesk, Jira Service Desk...
to reduce the Zendesk backlog by 50% and improve service delivery metrics. Build and Inspire a High-Performing Team Recruit... Experience with ticketing systems such as Zendesk, Jira Service Management, or ServiceNow Vendor & Project Management Skilled...
and licensing for SaaS applications including Google Workspace, Okta, Slack, Zoom, O365, Zendesk, Asana, Adobe, 8x8.... Drives improvements to IT workflows through an understanding of automation (e.g., Tines, Oomnitza Workflows, Zendesk...
or ticketing systems (e.g., Zendesk, Freshdesk, Jira Service Desk). Ability to multitask and manage time effectively. High...
in fields such as Psychology, Social Work, or Education is also relevant. Experience with Google Suite, Slack, and Zendesk...
, Slack, and Zendesk. Ready to Apply? If you meet these specific, senior-level requirements and are eager...
for customer inquiries via Zendesk (& Zoom calls as needed) ensuring timely and high-quality resolution Diagnose, troubleshoot... Support & Troubleshooting Tools: Zendesk, Jira, Salesforce, API debugging tools, Browser Dev Tools. B2B SaaS Product...