tracking system (Zendesk). What You’ll Accomplish: Provide first-line support for incoming support tickets. Respond... Workspace 1-2 years of experience in technical support Zendesk or similar ticket tracking tool preferred SAAS product support...
, or a similar role Comfortable in Zendesk (or a peer ticketing system) and confident triaging a queue without hand-holding...
and troubleshooting skills Strong communication and multi-tasking skills Experience with Zendesk preferred Enough from us though...
desk software such as Zoho (preferred), Zendesk, Salesforce, or comparable systems Experience handling warranty claims...
Experience with ticketing systems (JIRA, Salesforce, Zendesk etc.) Log analysis using a SEIM product (Splunk, ElasticSearch...
training records. Timely facilitation and response to training related communications (i.e. Zendesk ticket system... Association, ADP, Zendesk, and Relias Learning System. Experience using Microsoft Office 365 applications including...
systems such as ServiceNow, Jira, Zendesk, or similar. Powered by JazzHR...
systems such as ServiceNow, Jira, Zendesk, or similar. Powered by JazzHR...
systems such as ServiceNow, Jira, Zendesk, or similar. Powered by JazzHR...
such as Microsoft 365, Google Workspace, Salesforce, Entra ID, Dynamics 365, and Zendesk. We protect our customers...