environment Strong attention to detail and accuracy Comfortable using online software;Microsoft Office, MS Teams, ZenDesk...
with LMS, QA, and KB tools (e.g. Klaus, Zendesk Knowledge) Excellent facilitation, coaching, and communication skills Fluent...
E, NACHA & Visa Core rules and regulations Experience with Zendesk and Retool Experience in high-growth startups Benefits...
E, NACHA & Visa Core rules and regulations Experience with Zendesk and Retool Experience in high-growth startups Benefits...
technician schedules and ensuring coverage at all sites Ensure team is tracking all requests and issues through Zendesk/JIRA...
product roadmaps Identify and surface trends from company data (zendesk tickets, clickup, product usage, etc.) Build...
-Suite, Slack, Zoom, Jira Discovery (roadmap), Confluence, Forethought, Zendesk. Near Term Performance Objective for the... things: Work on Zendesk tickets and resolve issues with superior customer satisfaction Address customer inquiries via...
. Familiarity with CX or CRM systems such as Zendesk, Salesforce, or Intercom. Experience within streaming, media, or large-scale...
communications via Zendesk, partner with engineering and our technical project management team to resolve complex tickets and track... point of contact throughout the customer lifecycle Manage and triage the Zendesk support queue, coordinating across teams...
: Hands-on experience with modern service and insurance platforms. Google: Gemini AI CRM/Service: Zendesk Data/BI...