, Archibus or other IWMS platforms Proficiency with IT service platforms (e.g., ServiceNow, JIRA, Zendesk) Certifications...
systems such as ServiceNow, Jira, Zendesk, or similar. Powered by JazzHR...
, Zendesk, JIRA, HubSpot Familiarity with CMS integrations, HTML, CSS, and Public APIs Experience in customer success, sales...
Required 1-3+ years of related work experience Experience working with Zendesk or similar customer service platform Proven...
monitoring tools, SNMP tools, DNS, Zendesk, Slack, Jira, and BGP/OSPF routing protocols. Location & Working Pattern: Remote...
in ticketing systems like Zendesk and Jira is a plus You are flexible and willing to travel as needed (up to 10...
) Background in customer-facing or customer support environments Experience with tools such as Zendesk, Jira Service Management...
and process improvement Preferred Qualifications: Bachelor's degree preferred Experience using Zendesk or similar ticketing...
, and resolutions within the Zendesk ticketing system, escalating issues appropriately and maintaining a high-volume queue..., DNS, and DHCP. Experience with a ticketing system (Zendesk preferred) and strong documentation habits to support a high...
tracking systems, including Team Foundation Server (TFS), Development Operations (DevOps), Zendesk, and ServiceNow. · Install...