Support Engagement Lead
competing client demands Working knowledge of Case Management tools like Salesforce, Zendesk or similar ticketing system...
competing client demands Working knowledge of Case Management tools like Salesforce, Zendesk or similar ticketing system...
improve and follow procedures. Familiarity with customer support tools (e.g., Salesforce, Zendesk), Jira, and Google Suite...
, and Active Directory. Knowledge of ticketing systems such as ServiceNow, Jira, or Zendesk. Basic knowledge of scripting...
and interpreting court records (criminal & civil) Completing and updating cases in Zendesk ticketing system Fulfilling orders...
competing client demands Working knowledge of Case Management tools like Salesforce, Zendesk or similar ticketing system...
competing client demands Working knowledge of Case Management tools like Salesforce, Zendesk or similar ticketing system...
using the IT service management tool (e.g., Zendesk, Jira Service Management) Provide first-level support for: Windows... with: Microsoft AD/Entra ID (Azure AD) Microsoft Intune or other endpoint management tools ITSM/ticketing systems (Zendesk, Jira...
through the Conference Quality Zendesk alias. Draft responses or escalate issues as appropriate. Support ongoing..., Excel, Word, ZenDesk, Google Docs, and database systems. Strong Organizational skills with a keen attention to detail...
, Datadog, Jira, Salesforce, Zendesk, or similar systems. Understand monitoring and observability well enough to reason...
, Zendesk, or Jira). Familiarity with AI safety concepts such as evaluation design, data quality, labeling strategies...