, and customer success principles. Proficiency with support platforms such as ServiceNow, Zendesk, or Salesforce Service Cloud...
imaging (Jamf, Kandji, or similar). Familiarity with ticketing systems (ServiceNow, Jira, Zendesk). Basic networking...
incident management system (e.g., ServiceNow, Zendesk, or similar). Escalate unresolved or complex incidents to the... systems (e.g., ServiceNow, Zendesk, JIRA) for tracking and documenting technical issues. Ability to prioritize and handle...
Experience. MCIM / Salesforce Experience. Zendesk Experience. Service Now Experience. Hands-on experience working...
, and empathetic support. The ideal candidate has experience with Zendesk, a strong operational mindset, and thrives in a fast-paced... across all channels (email, form submissions, social escalations) Own and manage Zendesk, including ticketing workflows, automations...
strongly preferred. Proven experience designing and maintaining IT ticketing systems (Jira, FreshDesk, Zendesk, or similar...
, Slack, and Zendesk. Compensation: The starting Salary Range for this role is: $24 - $26 / hour. Our salary...
of garment construction desired. Tech savvy and systems based thinking required Experience working with Notion and Zendesk...
. Experience using support ticketing systems and CRM tools (e.g., Salesforce, Zendesk). Ability to travel occasionally for onsite...
in customer service or retail sales. At least 6 months of experience using customer service software such as Zendesk. Experience...