Staff Engineer - DataOps Engineer
Support incident and request management via ServiceNow, ensuring SLA adherence and root cause analysis Work closely...
Compliance Officer
(tracked against SLA). 100% employee participation in required compliance training. Clear, actionable compliance reporting...
Data Entry Specialist
records. All records entered and updated within SLA (same day/next day). Reports delivered accurately and on schedule...
Customer Service Representative
and SLA requirements. Document all interactions in the ticketing system with complete notes. Track and monitor open tickets... to ensure closure within SLA. Customer Satisfaction & Feedback: Maintain professional, empathetic communication...
Technical Support Specialist (IT Support Specialist)
(with flexibility for shifts, weekends, or on-call rotation depending on SLA requirements) About the Role: Our client is seeking... by checking ticket queues, prioritizing urgent SLA-bound issues. Respond to support tickets and calls, troubleshooting step...
Contracts Administrator
/privacy implications). Route to the correct workflow (new, amendment, renewal, termination) and set SLA/turnaround... times, SLA adherence, % executed on standard terms, renewal pipeline, deviations by clause. Train business users on request...
Payroll Accountant
Support: Respond to payroll inquiries (pay stubs, direct deposit, tax withholding changes) within SLA. Assist employees...
Assistant Property Manager
tickets resolved within SLA timelines. Owner reports accurately and on time. Tenant satisfaction with communication...
FBS IT Audit and ICFR Coordinator
Open Audit Action 45 days in advance of the due date to avoid any surprises. Assist the auditors in ensuring 5-day SLA...
Real Estate Operations Coordinator
benchmarks). Maintenance resolution times within SLA. 100% compliance with tenant documentation requirements. Owner...