Zendesk builds software crafted to improve the customer experience. We lead the industry with breathtakingly simple... of everyday life at Zendesk. We believe in a collaborative working style, working hand in hand with Product Managers, Engineers...
, contact center, or BPO environments Familiarity with ticketing systems (e.g. Zendesk) Experience with KPI frameworks...
Fluent in German & English deep helpdesk stack experience (Zendesk/Gorgias/Intercom etc.) Nice-to-haves: DTC subscription...
. You have previous experience within Zendesk, or a similar CRM. Wir bieten How we Upvest in you: Impact-driven work: We're building...
communication skills in English Proficiency in using support ticketing systems (Zendesk, Freshdesk) Strong customer-centric...
operation. Maintain accurate technical documentation, tickets, tagging, and root-cause analyses in Zendesk. Starting in 2026...
-term operation. Maintain accurate technical documentation, tickets, tagging, and root-cause analyses in Zendesk. Starting...
operation. Maintain accurate technical documentation, tickets, tagging, and root-cause analyses in Zendesk. Starting in 2026...
systems (Jira Service Desk, Zendesk, etc) Experience with Git, Agile development practices, and CI/CD pipelines (e.g., GitHub...
with Microsoft Business Central, Dynamics 365 Sales, Power Apps, Shopify or Zendesk is a plus Basic understanding of agile...