Experience with Zendesk or similar customer service platforms Familiarity with Sprinklr or other community/social media...
, or adjacent fields. You have previous experience within Zendesk, or a similar CRM. How we Upvest in you: Impact-driven work...
Our work environment Open, collaborative, and feedback-driven culture Our digital toolkit, including Leapsome, Zendesk...
or concerns Maintain oversight of client Zendesk tickets and escalate as necessary Coordinate with internal teams to resolve...
or similar CRM tool is a plus Solid experience with Microsoft Office suite Experience with Zendesk is a plus Basic knowledge...
shared tools such as Zendesk, Airtable, Notion, and back-office systems. Lead internal enablement through training materials... such as: Zendesk for customer support ticketing and workflows Low-code / no-code platforms like Airtable, n8n, or Make for process...