Job Description Join us at Zendesk, where we’re on a mission to power exceptional service for every person on the... growth, align with customer goals, and deepen Zendesk’s impact across the SMB landscape. What You'll Be Doing: Drive top...
Job Description About Zendesk & This Opportunity At Zendesk, we build software designed to make customer experiences.... Local SME: Serve as the regional subject matter expert for Zendesk’s sales tech stack, ensuring high data quality...
. You will also focus on growing our existing partnerships by expanding our offerings and deepening Zendesk's impact. What You’ll Be Doing... schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built...
hours per day Responsibilities: Build and implement Zendesk;manage customer support tickets and workflows;introduce... independently. Proven experience setting up Zendesk workflows, Shopify automations, and applying a process-improvement mindset...
product launches or business change projects Familiarity with customer service platforms such as Gorgias, Zendesk or Intercom...
channels (zendesk, phone, email, chat), resolving inquiries promptly and professionally, and exceeding customer expectations...-solving skills. Ability to work effectively under pressure and prioritise multiple tasks. Proficiency in Zendesk, Google...
and performant. Troubleshoot and resolve complex, critical, and sensitive support issues using tools like Zendesk, logs, and Linux...
and other C-suite stakeholders SaaS systems such as Salesforce, Dynamics, NICE, SAP, ServiceNow or Zendesk You'll ideally...
and reporting. Experience managing inquiries and support requests using data management or ticketing systems (e.g., Zendesk...
customer service through various channels (zendesk, phone, email, chat), resolving inquiries promptly and professionally... multiple tasks. Proficiency in Zendesk, Google Suite and e-commerce platforms. A positive and professional demeanour...