, ensuring training, quality control, and consistent service delivery Own the relationship with Zendesk (or comparable ticketing... services Working knowledge of Zendesk (or equivalent ticketing platforms) Experience managing distributed and remote teams...
Incident Operations: Leverage platforms such as Zendesk and xMatters to orchestrate complex incidents, ensuring disciplined... Tooling Mastery: Strong experience with incident management platforms such as Zendesk and xMatters, ensuring structured...
, ensuring training, quality control, and consistent service delivery Own the relationship with Zendesk (or comparable ticketing... services Working knowledge of Zendesk (or equivalent ticketing platforms) Experience managing distributed and remote teams...
including ServiceNow, ManageEngine, Salesforce, and Zendesk Based in London, with willingness to travel internationally...
and Zendesk preferred Ability to work extended hours and on weekends Ability to thrive in a dynamic work environment...
helpdesk - ZenDesk Support the team with the management of all inboxes such as Agency Bookings, Ascot Shop, Comp Requests...
including ServiceNow, ManageEngine, Salesforce, and Zendesk Based in London, with willingness to travel internationally...
awareness of and experience with IT Service Management (ITSM) tooling, such as Zendesk and xMatters, in the context of incident...
and evolving priorities. Familiarity with and experience using operational collaboration tooling such as Zendesk & xMatters...
management (Meraki, Mobile Iron, etc) Helpdesk systems (JitBit, Zendesk, etc) End user desktop equipment (desktop PCs, laptops...