Service Centre Team Manager
Support - Familiarity with platforms such as ServiceNow, Remedy, Zendesk, or similar CRM/ticketing systems for efficient...
Support - Familiarity with platforms such as ServiceNow, Remedy, Zendesk, or similar CRM/ticketing systems for efficient...
services. Strong knowledge of telephony and digital messaging platforms (Zendesk/AWS/Twillio). Excellent leadership, coaching...
in everything you do. Tool-savvy - Confident using online tools and web applications;experience with Zendesk or JIRA is a plus. Proactive...
into prioritised actions and can quantify outcomes. Tooling-savvy: Hands-on with helpdesk platforms (Zendesk a plus) and QA tools...
, or SaaS platform operations. Experience implementing or optimizing ticketing and triage systems (Zendesk, Jira Service Desk...
, or SaaS platform operations. Experience implementing or optimizing ticketing and triage systems (Zendesk, Jira Service Desk...
and booking meeting rooms Provide support to staff members with various workload and tasks Experience with SAP, Zendesk...
expectations and tone of voice requirements. Experienced using Helpdesk tools such as Zendesk or Gorgias. Experience...
(Salesforce/Zendesk) and a law degree (advantageous but not essential) Our mission: To be the leading Executive Secretarial...
Strong attention to detail and ability to follow procedures accurately Experience using CRM systems (Salesforce/Zendesk...