to improve response times and employee experience Experience using JIRA, Zendesk, Intercom or other ticketing tools...
our Service Desk logging system (Zendesk), ensuring all incidents and requests are resolved or triaged within SLAs and KPIs...
. Familiarity and experience with Zendesk, Office 365, and Insurance CRMs is preferred. Ability to multitask and prioritize tasks... with Zendesk, Office 365, and Insurance CRMs is preferred, we are open to reviewing applications from all candidates who believe...
tools and platforms like Salesforce, Zendesk, and JIRA. Experience working with Enterprise customers to help resolve complex...
(EngageBay, HubSpot Sales, Nav, Zendesk Keap, ActiveCampaign, Drip, GetResponse, Salesforce, Outfunnel) Strong analytical skills...
, and interpersonal communication skills in English Experience with CRM systems like Zendesk or similar tools A passion for supporting...
management systems such as Jira and Zendesk Knowledge in Image Recognition, Deep Learning, and AI features...
into opportunities to enhance customer satisfaction. System Management: Use Zendesk for efficient data entry and maintain detailed...
installations, updates, and patches. Support Active Directory, Google Workspace, Endpoint Central, and Zendesk in operational...
service tools, such as Salesloft, Zendesk, Intercom, ZoomInfo, CallPage, LinkedIn Navigator, or similar tools Knowledge...