. Tools & systems exposure: Support platforms: Zendesk, Intercom, Jira, Linear, GitHub Issues, or similar Monitoring...
/ Account Executive position. What You'll Do Manage customer queries through Zendesk Respond to inbound sales enquiries...
Intune, Snipe-IT, Atlassian Jira/Jira Service Desk/Confluence, ZenDesk, LastPass, Hubspot & Sophos Endpoint Security...
., ServiceNow, Jira, Zendesk). Knowledge of ITIL frameworks and best practices;ITIL certification preferred. Excellent leadership...
platforms such as Zendesk, Freshdesk, Odoo or Jira Exposure to IoT products, connected devices, mobile application support...
support role. Familiarity with CRM systems (e.g., Zendesk, Freshdesk, Intercom). Experience handling technical queries...
. Knowledge of usability, web standards, accessibility, or content management systems (such as Zendesk) is a great bonus...
Clarins 5 star service guidelines are adhered to at all times: All customer contacts have comprehensive Zendesk notes... to multitask and prioritise work under pressure Awareness of GDPR Previous experience with Zendesk If you have a curious mind...
., ServiceNow, Jira, Zendesk). Knowledge of ITIL frameworks and best practices;ITIL certification preferred. Excellent leadership...
management skills. Experience working with CRM and ticketing platforms (e.g., ServiceNow, Salesforce, Zendesk, Jira, or similar...