IT Help Desk Engineer (Evening Shift - Remote)
) Experience using ticketing systems (Zendesk, Jira, or similar) Exposure to SaaS platforms and cloud-based services...
) Experience using ticketing systems (Zendesk, Jira, or similar) Exposure to SaaS platforms and cloud-based services...
and various other Crypto related products on a daily basis questions via text and live support channels (Zendesk/Email/possibly...
). Experience with Zendesk (an advantage). Proven ability to troubleshoot and debug SaaS cloud solutions. Ability to prioritize...
, Korean. Knowledge of helpdesk CRM systems (helpshift, zendesk or similar). Demonstrable communication skills (excellent...
to further evolve Salesforce, Zendesk and our customer call software to enable us to improve how we serve our customers. Support...
like the National Fraud Database, JIRA, or Zendesk. If you’re driven to deliver fair outcomes and thorough investigations...
, or support platform (Intercom preferred;Zendesk, HubSpot, or similar also welcome). Has hands-on experience with AI-powered...
., Salesforce, Microsoft Dynamics, Zendesk) WFO/WFM (e.g., Verint, Calabrio) Digital: Chatbots, Conversational AI, Omnichannel...
. Hands-on knowledge of customer support platforms (e.g. Zendesk, Freshdesk, Jira Service Management) would be desirable...
thriving industry. Duties include: Respond to customer queries via Zendesk, primarily regarding order tracking, shortages...