. About you Experience working with online systems and supporting system development (CRM, Zendesk or similar) Strong operational, project...
within your team and with other relevant teams Experience with SalesForce, Gong, ChurnZero, Zendesk, Tableau or similar tools...
or scale-ups. Is proficient with customer service platforms (e.g., Intercom, Zendesk) and quality management tools. Is data...
. Your responsibilities day to day will be… Handle customer queries across phone, email, and Zendesk, providing timely and professional...
-on experience with customer service platforms such as Gorgias, Zendesk, Salesforce Service Cloud, etc. Strong analytical skills...
or via email. Help manage Zendesk tickets that come in via the helpdesk ensuring a timely response. To liaise...
. Your responsibilities day to day will be… Handle customer queries across phone, email, and Zendesk, providing timely and professional...
. Experience using CRM or support tools such as Zendesk or Salesforce. Comfortable using data to understand engagement and drive...
, Excel, Outlook Experience of using Zendesk advantageous, training will be given Reliable, trustworthy, can work...
-on knowledge of customer support platforms (e.g. Zendesk, Freshdesk, Jira Service Management) would be desirable. Demonstrable...