Technical Support Engineer Tier 3 - London, UK
, Zendesk, JIRA Experience with AI tools such as Claude, Google Gemini, Atlassian ROVO, or similar Working knowledge...
, Zendesk, JIRA Experience with AI tools such as Claude, Google Gemini, Atlassian ROVO, or similar Working knowledge...
,One Curaleaf What You’ll Be Doing Managing customer orders and queries using Microsoft Office, Zendesk and internal systems... points if you have: Experience with Zendesk or Sage 200 Familiarity with the medical cannabis space...
models. Track record of driving large-scale transformations, including AI deployments (e.g., Zendesk, Decagon, Google...
to customer queries via Zendesk and participate in scheduled customer calls. Work collaboratively with Customer Success...
. Take ownership of customer service tickets through Zendesk, ensuring enquiries are logged accurately and dealt with efficiently... email, phone, social media and live chat. Previous experience using Zendesk is highly desirable. Good knowledge of Office 365...
. Maintain high standards within The Lobby and utilise systems such as Enactor, Zendesk and STORM to support daily operations...
Success leaders to support account expansion and retention goals. Preferred system experience: Asana, Zendesk, Jira...
support. Proficiency with case management tools, such as Salesforce, Zendesk, or other similar CRM ticketing systems...
to live chats Responding to and managing support tickets via Zendesk Owning assigned tickets and keeping customer...
as a moderator on Reddit is required. Familiarity with Zendesk or similar ticketing systems. Proven experience in providing first...