⚽ Experience with Zendesk or equivalent case management systems ⚽ High customer service focus with the ability to support positive...
: Previous LMS/E-Learning experience. Technical documentation experience. Zendesk, MSSQL, Jira, Confluence experience... we use: Absorb LMS, Zendesk, Jira, Confluence, Zoom, MS Office Suite, MSSQL What we offer: Fully remote-first work...
., Genesys Cloud, NICE CXone, Google, Amazon Connect) CRM (e.g., Salesforce, Microsoft Dynamics, Zendesk) WFO/WFM (e.g., Verint...
colleague records in line with GDPR Manage workload through Zendesk, prioritising to meet service levels Spot risks early...
Experience with CX platforms and contact centre software, including Zendesk, Gorgias, Freshdesk or similar Confidence...
, Zendesk, Asana). Strong problem-solving skills with a proactive, investigative mindset. Ability to operate independently...
: AbsorbLMS, Salesforce, Gainsight, Zendesk, Calendly, Zoom, Teams, Adobe Acrobat Are you ready to become an Absorber...
of Procurement and Payment systems i.e. Pecos, Cedar and Zendesk. The post holder should have a have an excellent understanding...
Site Content, Zendesk. About Us: You know Next, but did you know we're a FTSE-100 retail company employing over...
Knowledge bases (Confluence, GitBook, ReadMe, Zendesk Guide) Basic coding ability (e.g. JavaScript, Python, or similar...