. Setting up WPN accounts in Zendesk. 5. Retail support: Develop and provide Q&As to North America Retail Support to address...
customer service, administration, or a related role. Familiarity with CRM systems like Salesforce or Zendesk...
, Legal, and other Operations teams Utilizing NetSuite (ERP+CRM), Salesforce (CRM), and Zendesk (ticketing), assist Go...
/queries via phone, chat and Zendesk (ticket management system). The candidate must thrive in a fast-paced environment...
. Knowledge of distributed systems, Linux, and the ability to read and write SQL. Experience using Zendesk, Jira, Confluence...
, Salesforce orgs, ServiceNow, and Zendesk. Experience working with knowledge bases across custom sources and external platforms..., Zendesk, and more. Lead the development and continuous improvement of the Mars knowledge management system to ensure...
management skills Desirable platform experience (desired but not essential) Zendesk Content Management System (CMS), e.g...
, Salesforce orgs, ServiceNow, and Zendesk. Experience working with knowledge bases across custom sources and external platforms..., Zendesk, and more. Lead the development and continuous improvement of the Mars knowledge management system to ensure...
BRING Previous experience working in a customer service-based environment Previous experience using Gorgias/Zendesk...
and confident using tools such as Gmail, Zendesk, Slack and Salesforce as well as our unique, in-house, travel customer service...