1st Line Support Engineer
, such as ServiceNow, Zendesk or Halo to log, track, and manage support tickets. Excellent communication skills, with the...
, such as ServiceNow, Zendesk or Halo to log, track, and manage support tickets. Excellent communication skills, with the...
reporting and resource planning. This role will focus on analysing data from Salesforce and Zendesk, providing accurate... in this position. Experience with SQL and Google Apps Scripts is a plus. Experience working with Zendesk (or other CRM systems...
Manager to lead their support operations and ensure the efficient management of Zendesk and internal support functions. The..., troubleshooting, and ensuring timely resolution of technical issues. This role also involves owning Zendesk-managing queues, setting...
with customer support through a CRM system (e.g., Zendesk, Salesforce). Familiarity with Shopify for order management and customer...
Knowledge of ITSM tools (ServiceNow, Hornbill, FreshService, Zendesk, etc.) Strong communication and active listening skills...
Preferred Requirements Experience with Zendesk, JIRA, and Confluence Experience with APIs, Single Sign On and SQL Experience... we use: Absorb LMS & DMS, SQL (MSSQL), Zendesk, Salesforce, JIRA/Confluence, MS Office Suite, Workato. Are you ready...
development of a single product Desirable Agile methodologies Power BI Previous development experience with Zendesk, Twilio...
Relic). Familiarity with ticketing systems (eg. Zendesk, Jira) for issue tracking. Ability to explain technical concepts...
Previous development experience with Zendesk, Twilio, and Botpress Who are Ventrica? Ventrica is a forward-thinking, fast...
Knowledge of ITSM tools (ServiceNow, Hornbill, FreshService, Zendesk, etc.) Strong communication and active listening skills...