1st Line Support Engineer
, would be advantageous. Experience using IT service management (ITSM) tools, such as ServiceNow, Zendesk or Halo to log, track, and manage...
, would be advantageous. Experience using IT service management (ITSM) tools, such as ServiceNow, Zendesk or Halo to log, track, and manage...
, etc) Experience in working with ticket systems (CONNECT for Service, Zendesk, etc) Experience using various operating systems (Linux...
, Microsoft Dynamics, and Zendesk. At the core of both Data Sync and Data Studio is a flexible, high-performance engine powered...
of experience working in technical support Experience with Zendesk and/or Stripe is a plus. Experience with payment processing...
stakeholders Ability to create, manage and promote social verticals Experience with, or ability to learn, systems like Zendesk...
behavior Diagnose platform integration and configuration issues with support CRMs such as Zendesk, Gorgias, and Salesforce..., and administering support platforms such as Zendesk, Gorgias, Jira, or Salesforce Service Cloud, including workflows, routing logic...
under pressure Nice to Have Experience with Zendesk or similar ticketing platforms Familiarity with Slack or online team...
will not be approved in the months of May and June. What you'll be doing Respond to customer enquiries via Zendesk...
and speak fluent English Not required but is considered a plus if you have working knowledge of: Notion, Slack, Zendesk...
and health scoring. Experience with Zendesk, Freshdesk, Jira, or similar tools. Understanding of SLAs, service delivery...