Experience with Zendesk preferred Ability to utilize knowledge base to provide support to customers Proficient in Microsoft 365...
. Familiarity with Zendesk or similar customer support platforms. Experience working with Shopify Experience working...
practices. Experience with at least one major service platform (e.g., Salesforce Service Cloud, NICE, Genesys, Zendesk...
conducting fraud investigations, with exposure to tools like the National Fraud Database, JIRA, or Zendesk. If you're driven...
with customer service tools (like Kustomer, Zendesk, or Salesforce), and comfort navigating between multiple systems...
or highly ambiguous environment Bonus: Familiarity with ticketing systems (e.g., Zendesk, Linear), documentation platforms...
global support operations. Identify automation opportunities and collaborate with internal teams to enhance Zendesk... of MTTR, incident management, and technical support KPIs. Familiarity with Zendesk or similar ticketing platforms...
: AbsorbLMS, Salesforce, Gainsight, Zendesk, Calendly, Zoom, Teams, Adobe Acrobat Are you ready to become an Absorber...
: AbsorbLMS, Salesforce, Gong, Gainsight, Zendesk, Calendly, Zoom, Teams, Adobe Acrobat Are you ready to become an Absorber...
, you will be responsible for providing exceptional customer service through various channels (zendesk, phone, email, chat), resolving inquiries... and prioritise multiple tasks. Proficiency in Zendesk, Google Suite and e-commerce platforms. A positive and professional demeanour...