District Engagement Coordinator
, and Zendesk, ensuring inquiries are efficiently prioritized, triaged, and addressed with valuable information and resources...
, and Zendesk, ensuring inquiries are efficiently prioritized, triaged, and addressed with valuable information and resources...
to member inquiries through Zendesk, resolving routine issues independently and escalating complex challenges when... across Apolitical's offerings. Identify opportunities to streamline support workflows, enhance Zendesk processes, and optimise systems...
, resulting in them receiving a polite and professional experience Manage customer correspondence using the Zendesk system... of and interest in horse racing Ability to use a variety of IT applications Desirable: Experience using Zendesk. Interest...
, Sprout, Spredfast/Khoros, Sprinklr, Zendesk or others) preferred. Able to break down and communicate technical concepts...
Manager to lead their support operations and ensure the efficient management of Zendesk and internal support functions. The..., troubleshooting, and ensuring timely resolution of technical issues. This role also involves owning Zendesk-managing queues, setting...
, social. (Zendesk experience preferred but not essential) Ability to prioritise multiple tasks, remain agile, and work...
on user testing activities. Supporting the team by triaging and actioning digital content changes on the website via Zendesk...
. Experience using platforms such as Slack, Trello, and Zendesk for managing customer communication and task workflows... if you also had: Strong written and verbal communication skills. Experience using platforms such as Slack, Trello, and Zendesk for managing customer...
for improvement. Drive customer satisfaction across all platforms (Zendesk/Google/Homeviews). Achieve set targets for occupancy...
either by email or telephone Update the Zendesk CRM system and customer files with all relevant information so that there's a clear audit trail...