) Experience supporting remote/hybrid users (VPN, MFA, remote desktop technologies) Experience with Zendesk, ServiceNow or similar... (trading platforms, Bloomberg Terminal, market data systems) preferred Zendesk, ServiceNow (ticket management, knowledge base...
such as Zendesk or Salesforce. Comfortable using data to understand engagement and drive improvement. Experience supporting...
with a support ticketing system such as Zendesk. Willingness to travel to client offices as needed within the region of coverage...
team, preferably in an ERP Application Support team. Extensive experience using Zendesk in a professional support...
Knowledge of administrative software and tools, such as Uptick (PPM and reactive maintenance) ticketing (e.g., Zendesk...
Experience using tools such as;Zendesk, Slack, & Asana Experience working with APIs and integrations Job Responsibilities...
payroll platform/service Have managed software migrations in a payroll environment Experience using tools such as;Zendesk...
., Salesforce, Zendesk, ServiceNow), CCaaS/telephony platforms, diallers, WFM tools, QA platforms, and reporting (Excel/Google...
., Salesforce, Zendesk, ServiceNow), CCaaS/telephony platforms, diallers, WFM tools, QA platforms, and reporting (Excel/Google...
‘Jobs-to-be-Done. Proficiency with all Sales Tools (Salesforce, Jira, Zendesk, Google Docs, Zoom, Power BI, Hubspot, BaseCamp, etc). Ability...