) standards are met for all clients at all times Be Analytical You will constantly stay up to date on the latest Zendesk... features and enhancements from tools such as Zendesk You will be supporting client/stakeholder needs as we grow as a unit...
: Respond to internal user requests and questions related to Salesforce functionality and features via our Zendesk Support...
, with a strong customer focus Proficient in configuring and administering an ITSM tool like Jira Service Management, ServiceNow, ZenDesk...
tools (Zendesk) is a plus Technical experience particularly automated data feeds, piloting and testing new technologies...
processes, procedures, and diagrams for completed tasks in tools like JIRA and Zendesk. Accountabilities: Collaborate...
Liaise with customer service to ensure their requirements are met. Handle Zendesk tickets effectively and in a timely...
Liaise with customer service to ensure their requirements are met. Handle Zendesk tickets effectively and in a timely...
in a fashion / ecommerce / retail environment Previous experience working within MS Office, Shopify and Zendesk...
tools would be a nice to have Experience implementing and managing ticketing systems such as Jira or Zendesk...
the process as necessary per established escalation policies. Raise cases where required in Zendesk. Detection...