requests through Zendesk (or a similar ticketing system), ensuring accurate categorisation, prioritisation, and timely... issues Key skills Proficiency with Zendesk or similar ticketing systems Basic understanding of networking concepts...
goals. Responsibilities: Interface with customers via Zendesk tickets Troubleshoot customer issues using internal... and tools (e.g. Zendesk, Linear), and data visualizations (e.g. Databricks) Preferred: 6+ months of experience supporting...
Content team is responsible for developing and enhancing our platforms for Partners, Hub pages, Offers, Zendesk...
., Zendesk AI, Intercom, Salesforce). Background in travel tech, e-commerce marketplaces, or fast-scaling consumer platforms...
such as Zendesk and xMatters to manage incidents, streamline workflows, and ensure high-quality service delivery. Embed Continuous...-on experience or exposure to incident management platforms such as Zendesk and xMatters in a cyber or operational environment...
-on experience with modern AI-driven customer service platforms (e.g., Zendesk AI, Intercom, Salesforce) and workflow automations...
with MMOs such as RuneScape, World of Warcraft, Final Fantasy XIV or similar is a real advantage. Python and Zendesk...
of the systems we use to operate including but not limited to: Softco, Zendesk, CXone, G42Be conscious of personal Health...
., Salesforce, Zendesk). Follow up on customer interactions consistently to ensure issues are resolved to completion. Process... industry. Strong proficiency with web-based content management systems and CRM tools (e.g., Salesforce, Zendesk) alongside...
(CS) tools (e.g., Salesforce, Gainsight, Zendesk) to manage workflows and report on team metrics. Ability to translate...