for quality assurance call audits Troubleshoot and problem solve issues with existing systems, such as Zendesk, to ensure smooth... proficiency with tools and applications relevant to customer service operations, such as Zendesk, AWS, and other customer service...
customer requirements from outset to completion. Experience with CRM / Customer support tools (e.g. Zendesk...
needs. A significant part of this role includes managing the Product Support function through Zendesk, resolving technical... their journey, including documentation and workflow videos Product Support Management: Oversee product support via Zendesk and the...
Experience in health education, health promotion, or diversity training Experience with Zendesk, Salesforce, gSuite, Prezi...
; Salesforce and Zendesk is preferred Ability to work extended hours and on weekends is required Ability to thrive in a dynamic...
tools such as Zendesk or other related ticketing systems At least 3 years of experience in Technical Support skills... Technologies We Use: SQL Bash shell and standard linux command line Zendesk Looker C#, ASP.NET 8.0, Java Additional...
and handle workflows using popular ticket management tools such as ServiceNow, Jira Service Desk, and Zendesk. Additionally...
promotion, or diversity training Experience with Zendesk, Salesforce, gSuite, Prezi, Slack, Zoom, Microsoft Teams, WebEx...
of contact for customers, responding to enquiries via Zendesk, managing the Order Management System (OMS) to ensure timely processing of orders...
for improvement. Drive customer satisfaction across all platforms (Zendesk/Google/Homeviews). Achieve set targets for occupancy...