Senior Customer Experience Manager
international territories. Tech Stack Mastery: Expertise in CRM and help-desk platforms (such as Zendesk or Salesforce...
international territories. Tech Stack Mastery: Expertise in CRM and help-desk platforms (such as Zendesk or Salesforce...
. Demonstrable technical skills in SQL, JAVA/JSON or similar Exeperience using case management tools, such as ServiceNow or Zendesk...
Excel Experience using case management tools, such as ServiceNow or Zendesk Demonstrable knowledge of UK & ROI payroll...
, etc) Experience in working with ticket systems (CONNECT for Service, Zendesk, etc) Experience using various operating systems (Linux...
, Microsoft Dynamics, and Zendesk. At the core of both Data Sync and Data Studio is a flexible, high-performance engine powered...
methodologies such as PRINCE2, Agile, or similar. Desirable: Experience with platforms such as Workday, Oracle Fusion, Zendesk...
of experience working in technical support Experience with Zendesk and/or Stripe is a plus. Experience with payment processing...
stakeholders Ability to create, manage and promote social verticals Experience with, or ability to learn, systems like Zendesk...
behavior Diagnose platform integration and configuration issues with support CRMs such as Zendesk, Gorgias, and Salesforce..., and administering support platforms such as Zendesk, Gorgias, Jira, or Salesforce Service Cloud, including workflows, routing logic...
and metrics Experience with CRM, Project Management, and Success tools such as Catalyst, Salesforce, Smartsheet, and Zendesk...