Customer Solutions Architect
and Zendesk is a plus. Background in software engineering or infrastructure engineering is strongly preferred. Strong...
and Zendesk is a plus. Background in software engineering or infrastructure engineering is strongly preferred. Strong...
and communication with Application Support Management of Zendesk instance Post launch requirements gathering and prioritisation... and Salesforce CRM experience Experience with Zendesk Confident with reporting and analysis tools Knowledge of Jira...
, ticketing systems, or helpdesk software such as Halo PSA, ConnectWise, Autotask, or Zendesk Background in technology...
), NoSQL databases, e.g. Cosmos DB or Couch DB Splunk, xMatters, New Relic etc. GitHub Zendesk & JIRA You will need...
, Atlassian (Jira and Confluence), Zendesk, and Microsoft 365. Define the integration architecture between business systems.... Deep familiarity with the tools in scope: Salesforce, Atlassian, Zendesk, Microsoft 365, Slack, and AI productivity...
. Assist with ticket management using internal systems (e.g., Zendesk). Support onboarding and setup of new sellers... such as Mirakl, Zendesk, or Power BI is advantageous but not essential. Ability to handle confidential information with discretion...
: AbsorbLMS, Salesforce, Gainsight, Zendesk, Calendly, Zoom, Teams, Adobe Acrobat Are you ready to become an Absorber...
program (Trailhead-style modules, exam design, or LMS authoring). Strong analytical mindset — comfortable mining Zendesk..., Zendesk Guide, Readme, GitBook, or similar). Preferred Qualifications Salesforce Administrator or Platform Developer...
and support cross-site initiatives. Manage and resolve incidents using ITSM tools like Jira and Zendesk, contributing to process... with ITSM platforms such as Jira, Zendesk, or ServiceNow. Fluency in English (C1) is required, or Chinese (not mandatory...
, configured, and maintained. Experience using ticketing systems (e.g. Zendesk, Jira or similar). Confidence using AI tools...