. Familiarity with CRM or helpdesk tools such as Gorgias or Zendesk. Experience supporting customers across UK, EU, or US markets...
effectively. Nice to Have: Experience with remote support tools and ticketing systems (Zendesk, Freshdesk). Background...
of legislation, you’ll help us unlock the full potential of Zendesk, improving experiences and driving self-service solutions.... Zendesk Platform Maintenance Configure and maintain Zendesk components (triggers, automations, views, forms). Support...
(Zendesk, Freshdesk, ServiceNow, etc.). Analytical problem-solving skills with a structured approach to troubleshooting...
Control Systems is mandatory. Familiarity with Uptick and Zendesk (our administration tools) is desirable. Experience...
. At least two years' experience in application support Familiarity with ticketing systems, such as ZenDesk or FreshDesk Basic...
such as HappyFox or Zendesk Recommend opportunities to improve the overall IT strategy. Management and support for privileged account...
, or SaaS platform operations. Experience implementing or optimizing ticketing and triage systems (Zendesk, Jira Service Desk...
, or SaaS platform operations. Experience implementing or optimizing ticketing and triage systems (Zendesk, Jira Service Desk...
expectations and tone of voice requirements. Experienced using Helpdesk tools such as Zendesk or Gorgias. Experience...