, Assembled) and CRM/CCaaS tools (Zendesk, Salesforce, Talkdesk). Bachelor's degree in Business Administration, Data Analytics...
and GitLab.com (SaaS) customers and resolve their issues via Zendesk tickets, merge requests, email and video conferencing...
Retail Business in Wakefield! Previous ecommerce experience Knowledge of zendesk desirable Experienced using amazon...
(Salesforce, Zendesk, ServiceNow, or custom case management platforms). Agent Assist Platforms;Experience implementing NICE...
or configuring platforms like Intercom, Zendesk, Salesforce, or similar customer experience tools is a plus. Analytical mindset...
. Ticketing & Email-Based Support - Familiarity with platforms such as ServiceNow, Remedy, Zendesk, or similar CRM/ticketing...