. Experience using CRM or support tools such as Zendesk or Salesforce. Comfortable using data to understand engagement and drive...
, Excel, Outlook Experience of using Zendesk advantageous, training will be given Reliable, trustworthy, can work...
. Strong familiarity with using CRMs like Zendesk or Salesforce Bachelor's degree in computer science, or technical related field...
or ticketing tools like Zendesk or Jira) Excellent English verbal/listening and written communication skills with demonstrated...
tools (Zendesk, Freshdesk, Jira, etc.). Previous experience working with engineering teams. Familiarity...
is a must. Strong familiarity with using CRMs like Zendesk or Salesforce. Technical know-how - you're comfortable interfacing with engineers...
-on knowledge of customer support platforms (e.g. Zendesk, Freshdesk, Jira Service Management) would be desirable. Demonstrable...
. Hands-on knowledge of customer support platforms (e.g. Zendesk, Freshdesk, Jira Service Management) would be desirable...
external vendors supporting critical business applications such as NetSuite, Mavenlink, ZenQMS, and ZenDesk. The Head of IT...: Quality management system for compliance. ZenDesk: Customer support platform. Monitor vendor performance, negotiate...
. Hands-on knowledge of customer support platforms (e.g. Zendesk, Freshdesk, Jira Service Management) would be desirable...