Customer Service Manager - Ecommerce
platforms such as Zendesk or Gorgias, together with ERP systems, AI tools, chatbots and Microsoft Office. Excellent problem...
platforms such as Zendesk or Gorgias, together with ERP systems, AI tools, chatbots and Microsoft Office. Excellent problem...
desk or ticket-based support environment. Knowledge of Zendesk or similar ticket management platforms is desirable...
information/paperwork/costsFirst point of call for inbound ZenDesk enquiry inboxProvide operational management with all enquiries...
such as GA4, Meta, Salesforce, Braze, Zendesk, Iterable, Xtremepush, or similar. Demonstrated success delivering greenfield...
with HubSpot, Zendesk, Jira, or other support ticketing systems. Knowledge of web technologies, user management, authentication...
to have Another language Any exposure to Freshdesk, Zendesk, JIRA or Microsoft Teams (full training provided regardless) The practical bits...
like Zendesk or Intercom. Clear written reasoning skills. Preferred Experience building AI training environments, RL...
with ticketing systems (e.g., ServiceNow, JIRA, Zendesk) and ITIL best practices Experience supporting common office applications...
of developing analyst talent. Advanced technical skill in data analytics and data modeling across disparate platforms like Zendesk...
, Zendesk, Problem/Change Management or scripting would be a bonus. This role could also suit someone currently working...