related) to customers Work on the support task list in Zendesk;Define, report and follow up on issues, and document... solutions in Zendesk to keep track of history and statistics;Report news or issues in team meetings or to the Team Leader...
), NoSQL databases, e.g. Cosmos DB or Couch DB Splunk, xMatters, New Relic etc. GitHub Zendesk & JIRA You will need...
, Atlassian (Jira and Confluence), Zendesk, and Microsoft 365. Define the integration architecture between business systems.... Deep familiarity with the tools in scope: Salesforce, Atlassian, Zendesk, Microsoft 365, Slack, and AI productivity...
customer service through various channels (zendesk, phone, email, chat), resolving inquiries promptly and professionally... multiple tasks. Proficiency in Zendesk, Google Suite and e-commerce platforms. A positive and professional demeanour...
in systems such as Microsoft 365, Google Workspace, Salesforce, Azure AD, Dynamics 365, and Zendesk. It aims to protect them...
, xMatters, New Relic etc. GitHub Zendesk & JIRA Requirements: Solid experience in delivering Java or other JVM languages...
support role. Familiarity with CRM systems (e.g., Zendesk, Freshdesk, Intercom). Experience handling technical queries...
Operations, QA, Knowledge Management, CX tooling, or similar roles Hands-on experience with support platforms such as Zendesk...
(e.g. Zendesk) Experience supporting audits or quality management systems A full UK driving licence and willingness...
support role. Familiarity with CRM systems (e.g., Zendesk, Freshdesk, Intercom). Experience handling technical queries...