and prioritise. Confident with all Microsoft packages. Knowledge of Customer Services tools (Zendesk) and order management tools...
with project and code management tools such as Azure DevOps, Jira Align, GitHub, Confluence, Zendesk for feature planning, CI/CD...
ability to think critically in high-pressure situations. Experience with customer support software and CRM systems (e.g., Zendesk...
. Familiarity and experience with Zendesk, Office 365, and Insurance CRMs is preferred. Ability to multitask and prioritize tasks... with Zendesk, Office 365, and Insurance CRMs is preferred, we are open to reviewing applications from all candidates who believe...
(Cloudwatch, Datadog, Pagerduty or similar platforms) Experience handling a support ticket queue in JIRA, Zendesk, or similar...
preferred but not essential Experience using Zendesk / Intercom or similar CRM preferred but not essential Experience...
) - CRM platforms (e.g., Salesforce Service Cloud, Microsoft Dynamics 365, Zendesk) - Quality management and speech...
Server, Oracle, MySQL, and PostgreSQL. You have experience working with helpdesk software such as Zendesk, Salesforce...
Sales Officer, will design a best in class support operation using tools such as Zendesk and Salesforce...
Server, Oracle, MySQL, and PostgreSQL. You have experience working with helpdesk software such as Zendesk, Salesforce...