would be advantageous, alongside exposure to systems such as HubSpot, NetSuite or Zendesk. Benefits £28,000 – £32,000 salary depending...
) Workflow – terminologies and understanding Ticket Management software (Zendesk, FreshDesk, Jira or other) Strong analytical...
of operational experience on a chatbot platform. Intercom preferred;Zendesk AI, Ada, Live Person or Drift accepted. · Experience... of reports from platform data. · Structured knowledge base management (Intercom Articles, Zendesk Guide, Notion, Confluence...
customer isn't left waiting. You'll work across Zendesk, internal tooling, and Slack-based escalation workflows. Build...
, and incident documentation. Familiarity with help desk tools and ticketing systems (e.g., Zendesk, Jira, ServiceNow). Ability...
, and Zendesk, delivering efficient and customer-focused resolutions. Provide frontline support to the Sales Team, handling...
as a plus but not essential Familiarity with Slack, Salesforce, Zendesk, and/or MS Dynamics seen as a plus but not essential Visa is an EEO...
as a plus Familiarity with Slack, Salesforce, Zendesk, and/or MS Dynamics seen as a plus Visa is an EEO Employer Qualified applicants...
global customers across multiple channels, including Zendesk, social media, and other communication platforms Communicate... are a plus Strong experience with Zendesk, social media platforms, and other customer communication tools Solid understanding of iOS applications...
or digital marketing support Familiarity with tools like Zendesk, Intercom, or similar Previous experience in a SaaS...