tools, ConnectWise and HubSpot a plus. Willingness to travel within the DMV. What We Offer: $55-65k base salary...
Familiarity with ConnectWise PSA Responsibilities: Answering phone calls Client communication Scheduling onsite visits...
Familiarity with ConnectWise PSA Responsibilities: Answering phone calls Client communication Scheduling onsite visits...
(ServiceNow, Jira Service Management, Freshservice, Zendesk, Autotask, Connectwise or similar) and an understanding of SLAs...
1 – 2 years of Project Coordinator experience Monday, ConnectWise, or Kantata experience a plus Proficient in MS...
with RMM tools such as ConnectWise & Ninja One. Familiarity with Meraki firewalls, switches, and wireless access points...
such as ConnectWise and NetSuite preferred Exceptional attention to detail and commitment to data accuracy and integrity...
with ConnectWise,Automate or similar products is highly preferred Meets all assigned technical training goals. Compensation...
on nights and weekends to perform off-hour maintenance and projects Enter all work as service tickets into ConnectWise... in a production IT environment(s), preferably in multi-site environments: 4-7 years (Preferred) Mac, ConnectWise, NinjaOne...
, email, and ticketing system (ConnectWise Manage), resolving issues within SLA targets Troubleshoot Across Environments: Diagnose..., and line-of-business applications Manage Tickets Effectively: Document all work thoroughly in ConnectWise, maintain...