or equivalent PSA/ticketing systems (e.g., ConnectWise, ServiceNow, Zendesk). Exceptional communication skills—articulate...
into Connectwise. The position will coordinate the flow of information between customers and service staff in order to facilitate the... and customer service skills Ability to multitask, work under pressure and meet deadlines Experience with Connectwise...
working with a ticketing system (ServiceNow / Remedy / ConnectWise) Microsoft Intune experience desired Must have a valid...
Microsoft Excel and other Microsoft Office applications Connectwise Manage Education and Experience Associate's degree...
working with a ticketing system (ServiceNow / Remedy / ConnectWise) Microsoft Intune experience desired Must have a valid...
payments through automated process from QuickBooks to ConnectWise Reconcile customer accounts and resolve discrepancies... of monthly invoices on a scheduled billing cycle Transfer invoices through automated process from ConnectWise to QuickBooks...
to learn PSA platforms such as ConnectWise. Strong analytical and problem-solving skills with the ability to interpret data...
environments. Queue and Workflow Management Monitor and manage tickets assigned to the SA queue in ConnectWise Manage... across environments. Experience with ticketing systems (ConnectWise preferred). Preferred Certifications and Education CompTIA...
with strategic priorities. Ensure work is tracked accurately through ConnectWise Manage, including clear notes, time entries..., network, and security domains. Experience with MSP toolsets, including Ninja RMM and ConnectWise Manage, and the ability...
Experience working with agencies to support campaigns and initiatives Experience with MarTech such as Salesforce, ConnectWise...