roadmaps and budgets in collaboration with TAMs. Proficiency with MSP tools such as ConnectWise and Lifecycle Insights... such as ConnectWise and Lifecycle Insights for account management, reporting, and lifecycle planning. The ability to identify partner...
). Familiarity with ITSM platforms such as Autotask, ServiceNow, or ConnectWise. Soft Skills: Highly detail-oriented...
Multi-factor Authentication configuration and support Preferred Technical Experience: ConnectWise Manage ConnectWise...
Based Certifications, Cisco CCNA/CCNP, VMware VCP, ITIL, etc. Experience with ConnectWise (Manage, Automate, Control), SCCM...
Bachelor’s degree in Information Technology or related field (preferred) Experience with ConnectWise solutions or similar PSA...
from our ConnectWise PSA system Ensure billing details are correct — taxes, rates, POs, discounts, agreements Post and apply payments... promptly Maintain clean, error-free sync between ConnectWise and QuickBooks Online Keep AR records audit-ready and organized...
points for any of the following: • You’re familiar with N-Able, ConnectWise, Nerdio, or Datto. • You've earned networking...
Ability to work a light, rotating on-call schedule Technical curiosity Proficiency or familiarity with Connectwise, Datto...
Antivirus Support, VPN Connectivity Support Knowledge and experience using a ticketing system such as ConnectWise Manage... and Recovery Support and Knowledge and experience with using a remote monitoring tool such as ConnectWise Automate...
system (ConnectWise) in alignment with SLA and KPI targets. Contribute to IT documentation, troubleshooting guides, and the...