Bachelor’s degree in Information Technology or related field (preferred) Experience with ConnectWise solutions or similar PSA...
from our ConnectWise PSA system Ensure billing details are correct — taxes, rates, POs, discounts, agreements Post and apply payments... promptly Maintain clean, error-free sync between ConnectWise and QuickBooks Online Keep AR records audit-ready and organized...
Ability to work a light, rotating on-call schedule Technical curiosity Proficiency or familiarity with Connectwise, Datto...
points for any of the following: • You’re familiar with N-Able, ConnectWise, Nerdio, or Datto. • You've earned networking...
and CRM, preferably ConnectWise and/or Salesforce. Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook...
system (ConnectWise) in alignment with SLA and KPI targets. Contribute to IT documentation, troubleshooting guides, and the...
Antivirus Support, VPN Connectivity Support Knowledge and experience using a ticketing system such as ConnectWise Manage... and Recovery Support and Knowledge and experience with using a remote monitoring tool such as ConnectWise Automate...
Antivirus Support, VPN Connectivity Support Knowledge and experience using a ticketing system such as ConnectWise Manage... and Recovery Support and Knowledge and experience with using a remote monitoring tool such as ConnectWise Automate...
in ticketing systems;ConnectWise a plus. Desire Qualifications/Skills: Strong commitment to delivering high-quality technical...
experience desired, not required. Familiar with Enterprise IT best practices preferred. Experience with ConnectWise...