Service Desk Analyst
support while troubleshooting software and hardware issues. Experience with ConnectWise Experience in network...
support while troubleshooting software and hardware issues. Experience with ConnectWise Experience in network...
purposes of automation, such as through PowerShell, batch files, VBScript Knowledge of RMM products such as ConnectWise...
solutions using ConnectWise Automate and Backstage What You Bring 2 to 4 years in IT infrastructure support 2+ years... management Experience with tools including Sophos, ConnectWise, Veeam, and Unifi Security+ (or equivalent) Microsoft...
with Level 1 issues and troubleshooting, supported by the team Working in an advanced ticketing system and RMM (ConnectWise...
Experience with industry PSA tools such as ConnectWise, Autotask, or similar platforms Technical acumen: Hardware, software...
Experience: Experience with ConnectWise Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Expert...
-driven environment is a plus. Experience with App River, Microsoft 365/admin, Elevent, Mailchimp, Jotform, ConnectWise...
, email, and our client portal Triage and dispatch service tickets using ConnectWise, ensuring prompt and accurate scheduling Coordinate... systems (ConnectWise is a plus) Self-starter mindset with a collaborative, team-first attitude Valid driver’s license...
administration Familiarity with ticketing/PSA systems (e.g., ConnectWise, Autotask, HaloPSA, Zendesk) Experience using RMM tools... (e.g., NinjaOne, Datto, N-able, ConnectWise Automate) Understanding of endpoint security tools and MFA concepts Soft...
or GED required Associate degree preferred Preferred Experience: Experience with ConnectWise Certifications...