Service Desk Analyst
are provided. Optional / Desired Network+ Certification ConnectWise and Kaseya Knowledge Windows Server 2008R2, 2012R2, 2016...
are provided. Optional / Desired Network+ Certification ConnectWise and Kaseya Knowledge Windows Server 2008R2, 2012R2, 2016...
relationships. Experience with ticketing systems;prior experience with ConnectWise is a plus. Hybrid work schedule: Optional...
such as Autotask or Connectwise. provided exceptional customer service and technical expertise on inbound calls and tickets generated...
and laptop to our network Able to be certified with Cisco Duo within 30 days. Able to complete mandated Connectwise training...
experience. Experience with the following systems is a plus: ConnectWise Manage PSA ConnectWise Automate RMM Cisco Meraki...
Manage Agreements (Connectwise PSA software) - create, update, remove, maintain MSA reconciliation & billing SOPs Key...
and Administration: Knowledgeable in Windows 11, Dell laptops, ConnectWise, and PowerShell. Cybersecurity administration: Familiarity...
and Administration: Knowledgeable in Windows 11, Dell laptops, ConnectWise, and PowerShell. Cybersecurity administration: Familiarity...
, such as: Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, SonicWall CSSA, ConnectWise CCPA, LabTech LTCP, Cisco CCNA, or VMware VCP...
such as VMware or Hyper-V Experience utilizing the ConnectWise suite of products Experience with vendors such as Google Workspace...