Help Desk Technician - Tier I
Microsoft Office 365 installation and support Preferred Technical Experience: ConnectWise Manage ConnectWise Automate IT...
Microsoft Office 365 installation and support Preferred Technical Experience: ConnectWise Manage ConnectWise Automate IT...
ConnectWise experience preferred Experience supporting medical clients, EMR, and HIPAA understanding preferred Perks: Health...
are provided. Optional / Desired Network+ Certification ConnectWise and Kaseya Knowledge Windows Server 2008R2, 2012R2, 2016...
relationships. Experience with ticketing systems;prior experience with ConnectWise is a plus. Hybrid work schedule: Optional...
such as Autotask or Connectwise. provided exceptional customer service and technical expertise on inbound calls and tickets generated...
and laptop to our network Able to be certified with Cisco Duo within 30 days. Able to complete mandated Connectwise training...
Manage Agreements (Connectwise PSA software) - create, update, remove, maintain MSA reconciliation & billing SOPs Key...
and Administration: Knowledgeable in Windows 11, Dell laptops, ConnectWise, and PowerShell. Cybersecurity administration: Familiarity...
experience. Experience with the following systems is a plus: ConnectWise Manage PSA ConnectWise Automate RMM Cisco Meraki...
. Relative industry certifications including Microsoft, CompTIA, etc. Familiarity with ConnectWise or similar ticketing system...