and email. Keep tickets updated and organized in ConnectWise (closing, converting quotes, cleaning completed items). Coordinate... (ConnectWise experience a plus). Strong organizational and multitasking skills. Excellent communication skills, both written...
meticulous project plans, Gantt charts, and milestone trackers using tools such as MS Project, Jira, or ConnectWise. Client... skills in project tools (MS Project, Jira, Monday.com) and MSP platforms (ConnectWise Manage or Autotask). Certifications...
by entering time, expenses, and all work as service tickets in ConnectWise Other duties as assigned Requirements 5... like ConnectWise, Cisco, Meraki, Datto, VMware, and Office 365 is a bonus. Strong communication skills are essential for success...
with ConnectWise Manage/Automate, IT Glue, or similar PSA/RMM platforms Microsoft 365 administration experience Familiarity...
and Engineering. o Assigns project related tasks within ConnectWise in relation to project timelines. Project Information Review...
Experience: • Experience with ConnectWise • Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Expert...
that require engineer level support, following ticket to resolution. Responsible for entering all time and expenses in ConnectWise... as they occur. Enter all work as service tickets in ConnectWise. Understand processes in ConnectWise by completing assigned...
or GED required Associate degree preferred Preferred Experience: Experience with ConnectWise Certifications...
platforms such as ConnectWise, D-Tools, Microsoft Dynamics and related tools. Reporting & Analytics Partner with Business...
., NinjaOne, ConnectWise Automate, Kaseya, Datto, Atera) to monitor endpoint health, push patches, deploy software, and remotely...