-driven environment is a plus. Experience with App River, Microsoft 365/admin, Elevent, Mailchimp, Jotform, ConnectWise...
, email, and our client portal Triage and dispatch service tickets using ConnectWise, ensuring prompt and accurate scheduling Coordinate... systems (ConnectWise is a plus) Self-starter mindset with a collaborative, team-first attitude Valid driver’s license...
, SonicWall CSSA, ConnectWise CCPA, LabTech LTCP, Cisco CCNA, or VMware VCP preferred. Supervisor experience preferred... IT Certifications, such as: Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, SonicWall CSSA, ConnectWise CCPA, LabTech...
with ConnectWise or similar systems (Autotask, Halo, etc.) preferred Highly organized and detail-oriented Comfortable in a customer...
administration Familiarity with ticketing/PSA systems (e.g., ConnectWise, Autotask, HaloPSA, Zendesk) Experience using RMM tools... (e.g., NinjaOne, Datto, N-able, ConnectWise Automate) Understanding of endpoint security tools and MFA concepts Soft...
, or MCSE, Citrix CCEA or CCIA, SonicWall CSSA, ConnectWise CCPA, LabTech LTCP, Cisco CCNA, or VMware VCP. Interpersonal skills...
or GED required Associate degree preferred Preferred Experience: Experience with ConnectWise Certifications...
accurate records in PSA and knowledge base systems (e.g., ConnectWise). Lead or contribute to infrastructure and cloud... (e.g., ConnectWise, similar platforms). Preferred Qualifications Relevant certifications such as Microsoft (Azure...
frequently between client sites Nice to Have Experience with RMM and PSA tools (ConnectWise, Autotask, etc.) Exposure...
, and firewalls. Familiarity with backup/DR tools and RMM/PSA platforms (e.g., Datto, Veeam, ConnectWise, Autotask...