on nights and weekends to perform off-hour maintenance and projects Enter all work as service tickets into ConnectWise... in a production IT environment(s), preferably in multi-site environments: 4-7 years (Preferred) Mac, ConnectWise, NinjaOne...
, appointment setting and presentation skills. Experience using CRM platforms such as HubSpot, ConnectWise, Salesforce, or similar...
What You Bring 1+ year of MSP or comparable help desk experience Experience with a PSA or ticketing system (ConnectWise preferred...
, or with RMM/PSA tools such as NinjaOne or ConnectWise. Familiarity with CMDB, IRE (Identification and Reconciliation Engine...
experience, particularly with ConnectWise or similar service-management platforms Significant experience with Microsoft Azure...
, and scheduling information in ConnectWise. Internal and entry-level technical support Provide basic technical support for VLCM...
Technical Experience: ConnectWise Manage ConnectWise Automate IT Glue Azure and AWS Hyper-V and VMware Cisco, Meraki...
by entering time, expenses, and all work as service tickets in ConnectWise Other duties as assigned Requirements 5... like ConnectWise, Cisco, Meraki, Datto, VMware, and Office 365 is a bonus. Strong communication skills are essential for success...
with business strategy. Industry certifications (e.g., MCSA, VCP, CCNA) are a plus. Proficiency with ConnectWise, Cisco...
by entering time, expenses, and all work as service tickets in ConnectWise Other duties as assigned Requirements 5... like ConnectWise, Cisco, Meraki, Datto, VMware, and Office 365 is a bonus. Strong communication skills are essential for success...