, or MCSE, Citrix CCEA or CCIA, SonicWall CSSA, ConnectWise CCPA, LabTech LTCP, Cisco CCNA, or VMware VCP. Interpersonal skills...
on nights and weekends to perform off-hour maintenance and projects Enter all work as service tickets into ConnectWise... in a production IT environment(s), preferably in multi-site environments: 4-7 years (Preferred) Mac, NinjaOne, ConnectWise...
in a production IT environment(s), preferably in multi-site environments: 1-5 years (Preferred) Mac, NinjaOne, ConnectWise, Sophos...
· ConnectWise and MSP experience +++ · Cisco and Meraki experience +++ · Thorough knowledge of Windows 10 and Mac OS X...
., ConnectWise, ServiceNow, or similar), ensuring timely resolution of issues. Remote Monitoring & Management (RMM): Use RMM tools... tools (ConnectWise, Datto, etc.) is a plus. Strong understanding of security best practices, firewalls, antivirus...
alerts and notifications Experience with ConnectWise Manage for service tickets (Hudu experience a plus) CompTIA...
, or Connectwise) for Windows, MacOS, or ChromeOS. Preferred Qualifications SaaS Administration: Hands-on experience working...
coordination, and maintain organized records in ConnectWise and Asset Panda. Project & Documentation Support: Assist... simultaneously. Proficiency in ConnectWise, Microsoft 365, Google Workspace, and ticketing systems. Familiarity with MSP partner...
) Maintain accurate documentation by updating contacts and tags in ConnectWise and ensuring ITGlue reflects the full IT stack... consistently, updating Rocket Lane, Connectwise and ITGlue at least every 2 days. Support onsite techs for Network Connect clients...
Experience: • Experience with ConnectWise • Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Expert...