Technology related field is preferred Proficiency or familiarity with Connectwise, Datto, Ninja, or similar products Ability...
Experience with ticketing systems such as ConnectWise or Autotask Client-Facing Skills Strong verbal communication...
, or common SMB IT infrastructure preferred. Experience with ConnectWise Manage or similar PSA platforms preferred. PMP, CSM...
experience desired, not required. Familiar with Enterprise IT best practices preferred. Experience with ConnectWise...
+, or equivalent) Familiarity with MSP environments or tools like LabTech or ConnectWise Powered by JazzHR...
., ConnectWise, Datto, Atera) Experience with Azure, Intune, or MDM solutions CompTIA A+/Network+ or Microsoft certifications...
etc. Troubleshoot and resolve network-related issues, escalating as appropriate Perform duties using Help Desk system (ConnectWise... Effectively use ConnectWise line of business apps to track, manage and resolve client support requests Efficiently review...
Reuters, FactSet, CapIQ Significant experience in an MSP environment, particularly utilizing the ConnectWise suite...
processes, maintain tickets in ConnectWise, and stay current with industry trends. Preferred Experience & Skills: 7+ years...
& Microsoft 365 Microsoft Entra ID (Azure AD) Remote monitoring & management tools (e.g., NinjaOne, ConnectWise Automate, Kaseya...