and Ticket Management Accurately and diligently tracks time spent on-site using ConnectWise Manage's time entry feature... in ConnectWise Manage. Conducts a thorough review of assigned tickets for the next day before the end of the current shift...
. You will start tracking your time on a regular basis in our ticketing system (ConnectWise Manage). Week 2 - Shadow and Start Doing...
Virtualization (Hyper-V / VMware) Cybersecurity tools and best practices MSP platforms such as ConnectWise, IT Glue, and Lifecycle...
ConnectWise for job details, documentation, and check-in/out Work alongside another technician when needed, but operate...
· ConnectWise and MSP experience +++ · Cisco and Meraki experience +++ · Thorough knowledge of Windows 10 and Mac OS X...
– AZ-104) MCP, MCSE, CompTIA Sec+, A+, Net+ Platforms/Software: MacOS, SQL, Google Workspace, RMM tools, ConnectWise, Pre...
to be certified with Cisco Duo within 30 days. Able to complete mandated Connectwise training within 30 days Strong technical...
to be certified with Cisco Duo within 30 days. Able to complete mandated Connectwise training within 30 days Strong technical...
and system records across ConnectWise Manage, ConnectWise Sell, Microsoft SharePoint and Microsoft Dynamics. Proactively monitor...
and support frontline technicians. Experience working with ticketing or workflow platforms (e.g., ConnectWise or similar). High...