- Corporate Antivirus Support, VPN Connectivity Support Knowledge and experience using a ticketing system such as ConnectWise... and Recovery Support and Knowledge and experience with using a remote monitoring tool such as ConnectWise Automate...
impact of issues to accurately prioritize and categorize tickets within the ITSM platform (e.g., ConnectWise, ServiceNow... such as ConnectWise, ServiceNow, Remedy, Jira, or similar platforms. Leadership: The ability to lead a team and maintain composure...
. Experience using RMM and ticketing/PSA tools (e.g., ConnectWise, Datto, Kaseya, NinjaOne, Autotask, HaloPSA). Strong customer...
desktop support tools such as ConnectWise. Experience with windows imaging such Microsoft Intune image deployment...
Daily use of RMM and PSA platforms (ConnectWise, NinjaOne, Autotask, etc.) Create and maintain PowerShell scripts...
-RP, or similar) Experience with ticketing and PSA systems (Autotask, ConnectWise, Jira) Experience working in an MSP...
across the organization. Core Tools & Systems: ConnectWise, Microsoft 365, IT Glue, HiBob and other internal systems... tools (ConnectWise, Microsoft 365, IT Glue, HiBob). Ability to deliver training in technical environment. Proven...
(ConnectWise preferred) Assist with user onboarding/offboarding (accounts, permissions, hardware setup) Follow SLAs... Reliable transportation and willingness to travel locally (mileage reimbursed) Experience with ConnectWise, IT Glue...
across the organization. Core Tools & Systems: ConnectWise, Microsoft 365, IT Glue, HiBob and other internal systems... tools (ConnectWise, Microsoft 365, IT Glue, HiBob). Ability to deliver training in technical environment. Proven...
of employment until such time that the documents are provided. Optional / Desired Network+ Certification ConnectWise and Kaseya...