IT Support Administrator
and resolve it Familiarity with ConnectWise PSA or similar ticketing system for time and record keeping Ability to work well...
and resolve it Familiarity with ConnectWise PSA or similar ticketing system for time and record keeping Ability to work well...
such as ConnectWise Manage and RMM platforms Familiarity with reporting tools such as Power BI Industry certifications (Microsoft...
abilities Experience working with PSA and RMM platforms such as ConnectWise or N-Able Ability to manage multiple projects...
: Professional IT Certifications, such as: Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, SonicWall CSSA, ConnectWise CCPA...
Microsoft Office 365 installation and support Preferred Technical Experience: ConnectWise Manage ConnectWise Automate IT...
platforms (ConnectWise, Avik, Huntress, etc.) Excellent written and verbal English communication Ability to work...
/manage opportunities in ConnectWise Manage. Assist with opportunity forecasting and renewal tracking. Qualifications... of technical project scopes and BOMs. Excellent communication and customer service skills. Proficiency in ConnectWise Manage...
/manage opportunities in ConnectWise Manage. Assist with opportunity forecasting and renewal tracking. Qualifications... of technical project scopes and BOMs. Excellent communication and customer service skills. Proficiency in ConnectWise Manage...
with confidence Use tools like 8x8, Microsoft Teams, ConnectWise, and Kaseya VSA Ticketing, Triage & Core Support You'll handle... & software troubleshooting Experience with: ConnectWise, Kaseya VSA, Jira, ServiceNow or similar Strong communication...
with confidence Use tools like 8x8, Microsoft Teams, ConnectWise, and Kaseya VSA Ticketing, Triage & Core Support You'll handle... & software troubleshooting Experience with: ConnectWise, Kaseya VSA, Jira, ServiceNow or similar Strong communication...