. Manage and prioritize ConnectWise tickets with strong organization, follow-through, and visibility. Work with peers... (ConnectWise preferred). Skills for Success Clear and concise written communication. Highly accountable and ownership-driven...
Authentication configuration and support Preferred Technical Experience: ConnectWise Manage ConnectWise Automate IT Glue...
. Utilize Microsoft Excel and ConnectWise to track and analyze project financials, including budget variances, resource... experience with ConnectWise PSA and RMM. Relevant IT certifications such as: CompTIA Project+, CAPM, PMP, ITIL 4 (Foundation...
in ConnectWise as they occur. Understand processes in ConnectWise by completing assigned training materials and blueprints on the... ConnectWise University. Work through project tickets and phases in ConnectWise as assigned by a Project Manager. Enter...
such as VMware or Hyper-V Experience utilizing the ConnectWise suite of products Experience with vendors such as Google Workspace...
such as VMware or Hyper-V Experience utilizing the ConnectWise suite of products Experience with vendors such as Google Workspace...
tools (such as ConnectWise) and security platforms (such as Guardz, Meraki, or SentinelOne) is a plus. Strong problem...
tools (e.g., ConnectWise, Autotask) and RMM platforms Experience with QBRs and IT strategy planning Strong problem-solving...
(Professional Services Automation) Tools like FinancialForce (Certinia), Mavenlink (Kentata), BigTime, Netsuite OpenAir, Connectwise...
, and support documentation. Service Desk Operations Resolve customer issues remotely using tools such as ConnectWise, Bomgar...