with confidence Use tools like 8x8, Microsoft Teams, ConnectWise, and Kaseya VSA Ticketing, Triage & Core Support You'll handle... & software troubleshooting Experience with: ConnectWise, Kaseya VSA, Jira, ServiceNow or similar Strong communication...
with confidence Use tools like 8x8, Microsoft Teams, ConnectWise, and Kaseya VSA Ticketing, Triage & Core Support You'll handle... & software troubleshooting Experience with: ConnectWise, Kaseya VSA, Jira, ServiceNow or similar Strong communication...
in a fast-paced environment Preferred / Nice-to-Have Skills Experience with RMM tools (e.g., ConnectWise, Datto, NinjaOne...
to: Ensure the correct setup of project tickets and hours budgets in ConnectWise, Efficiently manage project budgets, expenses... (Microsoft 365) and SmartSheet for the creation and customization of deliverables and project plans. Familiar with ConnectWise...
correct setup of project tickets and hours budgets in ConnectWise. Report project progress at the phase level - validating...-management model with multiple leaders, cross-functional teams, and dynamic roles. Familiar with ConnectWise Manage for project...
& Tools: Continuously evaluate and refine service operations, leveraging automation tools like ConnectWise Manage and RMM... Strong familiarity with ConnectWise Manage, RMM tools, and ITIL-based service processes Strategic thinker with a process-orientation...
provider and the use of the the tool sets of an MSP, as listed below, are a major plus. Connectwise ITGlue Kaseya RMM...
: RAID, iLO, DRAC, Bare Metal Restores, Backup methods LabTech or similar RMM experience ConnectWise experience or similar...
skills Experience in project management is a plus Experience with ConnectWise preferred Ability to work after hours...
within ConnectWise in relation to project timelines. Project Information Review: Reviews all information with key personnel to address...