experience. Experience with the following systems is a plus: ConnectWise Manage PSA Datto RMM Cisco Meraki Why Work...
in relevant technologies and systems. Strong proficiency with ticketing and quotation applications (e.g., ConnectWise, QuoteWerks...
(ConnectWise Manage experience is a strong plus) Knowledge of Windows and Mac OS troubleshooting fundamentals Proficiency... Experience in an MSP or IT services environment A+, Network+, or other relevant certifications Familiarity with ConnectWise...
RMM and ConnectWise or similar PSA software desirable Strong work ethic, attention to detail, problem-solving skills..., and ConnectWise experience or similar PSA experience are all considered a plus. Only local candidates in Fort Lauderdale, FL need...
and client workflows. Build out and manage ticket management systems for MSA customers on platforms such as ConnectWise... (ConnectWise, Zendesk, Freshdesk, or similar). Demonstrated experience configuring and deploying network equipment and firewalls...
of service requests. Manage tickets in ConnectWise, ensuring detailed documentation of all customer interactions, technical...., ConnectWise, ScreenConnect, RMM platforms). Experience supporting and troubleshooting firewalls, switches, VPNs, and wireless...
and resolve it Familiarity with ConnectWise PSA or similar ticketing system for time and record keeping Ability to work well...
and expenses in ConnectWise as they occur. Enter all work as service tickets in ConnectWise. Understand processes in ConnectWise... by completing assigned training materials on the ConnectWise University. Who You Are: You have 3-5 years of solid experience...
environments Experience with RMM tools such as ConnectWise Automate and PowerShell scripting Strong documentation and process...
management teams CRM proficiency — experience with tools like AutoTask, ConnectWise, or similar platforms Self-management...