Cloud & Infrastructure Managed Services Leader
systems (e.g., ServiceNow, ConnectWise), and automation platforms, required Experience in a managed service provider (MSP...
systems (e.g., ServiceNow, ConnectWise), and automation platforms, required Experience in a managed service provider (MSP...
Service Management (ITSM) systems (e.g., ConnectWise, ServiceNow, Jira Service Management) to log, track, and resolve...-technical users. Experience using IT Service Management (ITSM) systems such as ConnectWise, ServiceNow, or Jira Service...
systems (e.g., ServiceNow, ConnectWise), and automation platforms, required Experience in a managed service provider (MSP...
Authentication configuration and support Preferred Technical Experience: ConnectWise Manage ConnectWise Automate IT Glue...
experience. Experience with the following systems is a plus: ConnectWise Manage PSA ConnectWise Automate RMM Cisco Meraki...
processes and procedures related to duties and responsibilities. Responsible for entering time and expenses in ConnectWise...
such as ConnectWise, CEOJuice, and FMAudit Relevant certifications (e.g., CompTIA Network+, Microsoft Certified: Azure Administrator, PMP...
in approved software (ConnectWise) and ensure all activity and project time is properly and thoroughly documented. Ensure the...
Experience: Experience with ConnectWise Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Expert...
with backup systems and disaster recovery concepts 4. Remote Tools & MSP Software Proficiency with ConnectWise Automate..., ConnectWise PSA/Manage, ScreenConnect Scripting basics (PowerShell, batch files – advantage if more advanced) 5. Security...