· ConnectWise and MSP experience +++ · Cisco and Meraki experience +++ · Thorough knowledge of Windows 10 and Mac OS X...
Management, Halo PSA, ConnectWise, or equivalent) in a multi-tenant or multi-customer context — you've built the workflows...
ConnectWise (projects, agreements, and tracking) Ensure delivery activities are properly structured within internal systems... and project tracking tools (e.g., ConnectWise, service desk platforms, or similar systems) to support delivery execution...
software (i.e. Autotask, ConnectWise, etc.), RMM software (i.e. Kaseya, Autotask, N-Central, etc.) Ability to prioritize...
RMM and ConnectWise or similar PSA software desirable Strong work ethic, attention to detail, problem-solving skills..., and ConnectWise experience or similar PSA experience are all considered a plus. Only local candidates in Fort Lauderdale, FL need...
(ConnectWise Manage experience is a strong plus) Knowledge of Windows and Mac OS troubleshooting fundamentals Proficiency... Experience in an MSP or IT services environment A+, Network+, or other relevant certifications Familiarity with ConnectWise...
with Connectwise RMM/PSA platforms, ScalePad, H umanizeIT, Hudu, and ImmyPot Job Benefits Medical Dental Vision Life 401k...
, and release coordination Use ConnectWise for service management, incident tracking, and operational workflows Establish SLAs...
and client workflows. Build out and manage ticket management systems for MSA customers on platforms such as ConnectWise... (ConnectWise, Zendesk, Freshdesk, or similar). Demonstrated experience configuring and deploying network equipment and firewalls...
and resolve it Familiarity with ConnectWise PSA or similar ticketing system for time and record keeping Ability to work well...