, and confined storage spaces. Preferred Qualifications Previous experience with ConnectWise or similar ticketing system...
with LogicMonitor, NinjaOne, ConnectWise PSA, IT Glue, or similar platforms. Experience with Azure Monitor, Log Analytics, Azure Backup...
on a regular basis in our ticketing system (ConnectWise Manage). Week 2 - Shadow and Start Doing After your initial...
time spent on-site using ConnectWise Manage's time entry feature. Regularly updates ticket statuses and provides clear... ticket creation, assignment, and resolution processes in ConnectWise Manage. Conducts a thorough review of assigned tickets...
and Entra ID administration beyond user management Comfortable in a PSA/RMM-driven service model. We run the ConnectWise suite...
platforms such as ConnectWise, Kaseya, Datto, NinjaOne, Autotask, HaloPSA, IT Glue, Hudu, or comparable systems is beneficial..., or security. Experience with ConnectWise Automate or other RMM platforms. Experience administering Microsoft Intune, Entra ID...
, particularly with ConnectWise or similar service-management platforms Financial services experience supporting hedge funds...
, proactively communicating risks, etc. Update project records (data fields) in ConnectWise as projects progress. Reconcile... and initiate customer invoices, for full or progress billing, throughout the engagement. Close project phases in ConnectWise...
, particularly with ConnectWise or similar service-management platforms Financial services experience supporting hedge funds...
-functional teams. Self-motivated, driven, and able to thrive in a fast-paced environment. Familiarity with ConnectWise...