in a production IT environment(s), preferably in multi-site environments: 1-5 years (Preferred) Mac, NinjaOne, ConnectWise, Sophos...
: Proficiency with PSA systems such as ConnectWise, ERP systems such as NetSuite or QuickBooks, and Microsoft Office applications...
qualifications: · A+ Technical Certification or equivalent experience required · Experience with ConnectWise suite of management...
: RAID, iLO, DRAC, Bare Metal Restores, Backup methods LabTech or similar RMM experience ConnectWise experience or similar...
to Have PSA and RMM familiarity: Experience with MSP operational tooling including ConnectWise, Autotask, NinjaOne, or HaloPSA...
: Professional IT Certifications, such as: Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, SonicWall CSSA, ConnectWise CCPA...
Duties and Responsibilities Utilize IT Service Management (ITSM) systems (e.g., ConnectWise, ServiceNow, Jira Service... such as ConnectWise, ServiceNow, or Jira Service Management. 2 years previous customer service experience. Excellent with oral...
, Kaseya, ConnectWise, or similar) Microsoft 365 and cloud environments Cybersecurity solutions (MFA, EDR, backups...
except for e-automate. The systems you are responsible for are Connectwise, CEO Juice, FM Audit, and any other systems that are added...
security technologies, low-voltage systems, and service best practices. Use ConnectWise, Smartsheet, and related systems... or compliance standards such as UL 2050, PSP, or similar. Working knowledge of ConnectWise Manage, BrightGauge, Smartsheet...