Help Desk Technician - Tier 3
Familiarity with RMM and PSA tools (ConnectWise preferred) Preferred Qualifications Certifications such as Security...
Familiarity with RMM and PSA tools (ConnectWise preferred) Preferred Qualifications Certifications such as Security...
ticketing systems (ConnectWise, Autotask, Service Now, JIRA, Salesforce). Attributes That Will Drive Success: Time...
platforms (HubSpot, ConnectWise, Salesforce) and pipeline management Highly coachable, accountable, and able to operate...
Active Directory certifications, strongly preferred. Experience with ITSM ticketing systems (ServiceNow, Jira, ConnectWise...
, or MCSE, Citrix CCEA or CCIA, SonicWall CSSA, ConnectWise CCPA, LabTech LTCP, Cisco CCNA, or VMware VCP. Interpersonal skills...
, quoting/CPQ, documentation, and MSP tools such as Salesforce, ConnectWise, Autotask, IT Glue, Quotewerks, or similar platforms...
· ConnectWise and MSP experience +++ · Cisco and Meraki experience +++ · Thorough knowledge of Windows 10 and Mac OS X...
platforms such as ConnectWise, Autotask, or NinjaOne What Success Looks Like You take ownership. You communicate...
Technical competency with scheduling and resource management products. ConnectWise experience preferred Soft Skills...
on nights and weekends to perform off-hour maintenance and projects Enter all work as service tickets into ConnectWise... in a production IT environment(s), preferably in multi-site environments: 4-7 years (Preferred) Mac, NinjaOne, ConnectWise...