accurate records in PSA and knowledge base systems (e.g., ConnectWise). Lead or contribute to infrastructure and cloud... (e.g., ConnectWise, similar platforms). Preferred Qualifications Relevant certifications such as Microsoft (Azure...
frequently between client sites Nice to Have Experience with RMM and PSA tools (ConnectWise, Autotask, etc.) Exposure...
, and firewalls. Familiarity with backup/DR tools and RMM/PSA platforms (e.g., Datto, Veeam, ConnectWise, Autotask...
utilizing the ConnectWise suite of products Experience with vendors such as Google Workspace, Box, Dropbox, Duo, Okta, AirWatch...
utilizing the ConnectWise suite of products Experience with vendors such as Google Workspace, Box, Dropbox, Duo, Okta, AirWatch...
& System Accuracy Maintain accurate, real-time notes in ConnectWise & NetSuite and related systems Assign required call... working in call queues or high-volume outbound environments Working knowledge of ERP systems (NetSuite & ConnectWise...
and Engineering. o Assigns project related tasks within ConnectWise in relation to project timelines. Project Information Review...
hours and services performed, both internally and for customers, using ConnectWise. Ensure daily productivity aligns...
and basic Linux server support Troubleshoot and upgrade Microsoft SQL databases Manage IT ticketing system (ConnectWise... (Not Required, but a Plus!) Hands-on experience with ConnectWise or similar IT ticketing systems Experience in an MSP (Managed Services Provider) or IT...
updates Produce Centre Sales Quotes in Sell and create Opportunities in Manage for Account Executive Utilize ConnectWise... in computer systems (Microsoft Office, Internet, CRM) required. Prefer ConnectWise Manage and Sell experience for quoting...