, ConnectWise, or similar sales/CRM tools Working conditions Work regular business office hours Mon-Fri 8:30am-5:30pm, but may...
: Familiarity with ConnectWise Manage, Ninja RMM, and documentation platforms. HR Information: Salary: $85,000-$100,000 a year...
· Experience with PSA/RMM tools (ConnectWise, Kaseya, Autotask, N-able) · Familiarity with basic IT terminology and ticketing...
communication. The IT Deployment Manager uses ConnectWise to manage project plans, documentation, and communication and ensures... projects. Supervise, coach, and develop the Professional Services Engineers. Create and maintain project plans in ConnectWise...
· Familiarity with backup platforms such as Veeam or Datto · Knowledge of PSA/RMM systems (ConnectWise, N-able, Autotask...
% ConnectWise / Ticketing Systems 20% Windows OS Troubleshooting 15% ITSM & Config Management 15% KPI Tracking & Performance...
communication. The IT Deployment Manager uses ConnectWise to manage project plans, documentation, and communication and ensures... projects. Supervise, coach, and develop the Professional Services Engineers. Create and maintain project plans in ConnectWise...
systems (ConnectWise, Kaseya, N-able) Experience performing server migrations or cloud-to-cloud migrations Exposure...
will utilize ConnectWise RSM/PSA tool to create and update service tickets documenting all correspondence, work performed...
, email, in person, and ConnectWise cases in a courteous manner, understanding their needs and walking them through troubleshooting steps... the help desk request problem-solving process through to final resolution in ConnectWise, ensuring timely resolution...