and Entra ID administration beyond user management Comfortable in a PSA/RMM-driven service model. We run the ConnectWise suite...
on a regular basis in our ticketing system (ConnectWise Manage). Week 2 - Shadow and Start Doing After your initial...
) or recurring revenue environment Proven success in IT planning and budgeting Proficiency with ConnectWise, SonicWALL, Ubiquiti...
of commitments in ConnectWise. Service awareness of customers' key IT services for which support is being provided. Interact...
. PREFERRED SKILLS: Experience with LogicMonitor, NinjaOne, ConnectWise PSA, IT Glue, or similar platforms. Experience...
, particularly with ConnectWise or similar service-management platforms Financial services experience supporting hedge funds...
, proactively communicating risks, etc. Update project records (data fields) in ConnectWise as projects progress. Reconcile... and initiate customer invoices, for full or progress billing, throughout the engagement. Close project phases in ConnectWise...
Authentication configuration and support Preferred Technical Experience: ConnectWise Manage ConnectWise Automate IT Glue...
platforms such as ConnectWise, Kaseya, Datto, NinjaOne, Autotask, HaloPSA, IT Glue, Hudu, or comparable systems is beneficial..., or security. Experience with ConnectWise Automate or other RMM platforms. Experience administering Microsoft Intune, Entra ID...
accurate and detailed records of investigations, actions taken, communications, and resolutions within ConnectWise. Provide... platform (e.g., SentinelOne, CrowdStrike, Microsoft Defender, Microsoft Sentinel) Direct hands-on experience using ConnectWise...