. Integrate platforms such as ConnectWise Manage, Microsoft Graph, IT Glue, NinjaRMM, Pax8, SentinelOne, and other MSP tools...: Familiarity with platforms such as Rewst, ConnectWise Manage, IT Glue, NinjaRMM, Pax8, Microsoft Graph, Entra ID, or related MSP...
authentication (MFA) Printers and peripheral devices Basic networking concepts (DNS, DHCP, TCP/IP) ConnectWise Manage... and/or ConnectWise Automate SentinelOne, Proofpoint, or similar security platforms RMM and MSP toolsets Soft Skills & Expectations...
environments) Comfortable in service and project management tools (e.g., ConnectWise, Asana) with disciplined system-of-record...
client issues as assigned Document all work and resolve issues efficiently in ConnectWise Manage Communicate effectively...
. Manage and prioritize ConnectWise tickets with strong organization, follow-through, and visibility. Work with peers... (ConnectWise preferred). Skills for Success Clear and concise written communication. Highly accountable and ownership-driven...
Authentication configuration and support Preferred Technical Experience: ConnectWise Manage ConnectWise Automate IT Glue...
. Utilize Microsoft Excel and ConnectWise to track and analyze project financials, including budget variances, resource... experience with ConnectWise PSA and RMM. Relevant IT certifications such as: CompTIA Project+, CAPM, PMP, ITIL 4 (Foundation...
in ConnectWise as they occur. Understand processes in ConnectWise by completing assigned training materials and blueprints on the... ConnectWise University. Work through project tickets and phases in ConnectWise as assigned by a Project Manager. Enter...
such as VMware or Hyper-V Experience utilizing the ConnectWise suite of products Experience with vendors such as Google Workspace...
such as VMware or Hyper-V Experience utilizing the ConnectWise suite of products Experience with vendors such as Google Workspace...