SOC / NOC Team Lead
: Strong leadership presence with excellent interpersonal and team-building skills Experience supporting or managing ConnectWise tools...
: Strong leadership presence with excellent interpersonal and team-building skills Experience supporting or managing ConnectWise tools...
RMM and ConnectWise or similar PSA software desirable Strong work ethic, attention to detail, problem-solving skills..., and ConnectWise experience or similar PSA experience are all considered a plus. Only local candidates in Fort Lauderdale, FL need...
processes, documentation, and workflows across ConnectWise Manage (or equivalent PSA). Refine ticketing best practices.... Expert-level knowledge of ConnectWise PSA and RMM tools Deep understanding of operational workflows in an MSP setting...
, ConnectWise, or similar ERP platforms). Outstanding ability to work both independently and within a team environment. Works well...
with a Managed Service provider and using the toolsets of an MSP, as listed below, are a major plus. Connectwise ITGlue Kaseya RMM...
tunnels;SSL VPN Setup ConnectWise PSA software/ AutoTask PSA Wireless Technologies Experience with advanced...
experience with: MSP operations (RMM, ticketing, monitoring) - ConnectWise is preferred Cybersecurity tools and services...
with their goals. Stay ahead of the curve by reviewing new technologies and trends regularly. Use ConnectWise to document work.... Experience with MSP tools like ConnectWise and Kaseya. Excellent problem-solving and diagnostic skills. Strong communication...
with their goals. Stay ahead of the curve by reviewing new technologies and trends regularly. Use ConnectWise to document work.... Experience with MSP tools like ConnectWise and Kaseya. Excellent problem-solving and diagnostic skills. Strong communication...
, CRM, or ticketing systems (ConnectWise, Autotask, ServiceNow, etc.) Calm, professional demeanor when handling escalations...