Senior Technical Lead
quickly. The ability to communicate technical ideas in simple terms. ConnectWise Experience a PLUS. EisnerAmper is proud...
quickly. The ability to communicate technical ideas in simple terms. ConnectWise Experience a PLUS. EisnerAmper is proud...
and vendor relationships. Use quoting/configuration tools (ConnectWise CPQ, distributor portals) to deliver accurate... security stacks, datacenter buildouts. Tools You’ll Use ConnectWise Manage (PSA), ConnectWise CPQ (Proposals) ITGlue...
, negotiation, and presentation abilities Familiarity with CRM software preferred (ConnectWise a bonus) Proven ability to juggle...
first point of contact for client technical issues — via phone, email, or remote tools (ConnectWise + ScreenConnect... points if you have: MD-102, CompTIA A+/Network+, or AZ-900 certifications Experience with ConnectWise PSA/RMM, IT Glue...
that require engineer level support, following ticket to resolution. Responsible for entering all time and expenses in ConnectWise... as they occur. Enter all work as service tickets in ConnectWise. Understand processes in ConnectWise by completing assigned...
that require engineer level support, following ticket to resolution. Responsible for entering all time and expenses in ConnectWise... as they occur. Enter all work as service tickets in ConnectWise. Understand processes in ConnectWise by completing assigned...
Certifications (AZ-104, AZ-305, MD-102, etc.) CCNA/CCNP, VCP, ITIL Experience with Autopilot, Intune, automation, or ConnectWise...
software (e.g., ConnectWise Manage) Troubleshoot and resolve complex client issues, performing root-cause analysis...
including Microsoft Role Based Certifications, Cisco CCNA/CCNP, VMware VCP, ITIL, etc. Experience with ConnectWise (Manage...
and basic Linux server support Troubleshoot and upgrade Microsoft SQL databases Manage IT ticketing system (ConnectWise... (Not Required, but a Plus!) Hands-on experience with ConnectWise or similar IT ticketing systems Experience in an MSP (Managed Services Provider) or IT...