Help Desk Technician - Tier 2 (MSP)
Authentication configuration and support Preferred Technical Experience: ConnectWise Manage ConnectWise Automate IT Glue...
Authentication configuration and support Preferred Technical Experience: ConnectWise Manage ConnectWise Automate IT Glue...
RMM and ConnectWise or similar PSA software desirable Strong work ethic, attention to detail, problem-solving skills..., and ConnectWise experience or similar PSA experience are all considered a plus. Only local candidates in Fort Lauderdale, FL need...
tooling (ticketing/RMM such as ConnectWise/Kaseya-style operations) You might be our person if… You’ve supported a lot...
and tools ConnectWise / Kaseya-style ticketing + RMM operations VMware / Citrix virtual desktops Cloud + data-center style...
experience in an MSP environment, particularly utilizing the ConnectWise suite of products Significant experience with Microsoft...
experience in an MSP environment, particularly utilizing the ConnectWise suite of products Significant experience with Microsoft...
in CRM (e.g., HubSpot, Salesforce, ConnectWise Sell) Track sales activity, pipeline progress, and forecasts Follow defined...
). Familiarity with ITSM platforms such as Autotask, ServiceNow, or ConnectWise. Soft Skills: Highly detail-oriented...
service tickets. System documentation maintenance and review in ConnectWise & IT Glue. Communication with customers... ticket to resolution. Responsible for entering all time and expenses in ConnectWise as they occur. Enter all work...
Bachelor’s degree in Information Technology or related field (preferred) Experience with ConnectWise solutions or similar PSA...