, Outreach, Gainsight, or similar CRM/sales engagement tools Bonus Points for: Experience with frontend frameworks & tooling...
Gainsight and AI options to track engagement, opportunities and derive insights Qualifications: 5+ years in Customer Success... values of Empathy, Humanity, Trust and Love to both our customers and other Rocketeers Experience with Gainsight...
using tools like Salesforce and Gainsight Communication: Ability to communicate clearly and effectively with customers...
with Gainsight, Salesforce, or similar CS/CRM tooling at scale....
like “selling” Process & Tool Mastery: CRM Tool (e.g. Salesforce, Gainsight, etc) expert, meticulous documentation with actionable...
, wastewater, stormwater). Solid technical proficiency with Cityworks, Esri GIS, and Gainsight or Salesforce CRM...
of business, including renewal and expansion targets. Working knowledge of CS platforms and tooling (e.g., Totango, Gainsight...
department to produce effective campaigns Record meetings, phone calls, follow-ups, and miscellaneous tasks in Gainsight Follow...
adoption, and assess overall product utilization. Experience with CRM and success management tools (Salesforce, Gainsight...
/ ecosystem / channel organizations Familiarity with Clari, MEDDPPICC, Gainsight, and PowerBI Experience building or scaling...