Senior Enterprise Customer Success Manager - Public Sector
, deployments, utilization, NPS, and key metrics within Gainsight, maintaining accurate documentation and strategic action plans...
, deployments, utilization, NPS, and key metrics within Gainsight, maintaining accurate documentation and strategic action plans...
like GUIDEcx, Gong, Gainsight, and CustomerGauge. Drive system integrations, automation, continuous improvement, and usability..., practice management software, or healthcare delivery. Experience with Salesforce, GUIDEcx, Gong, Gainsight, CustomerGauge...
in internal systems, including Gainsight and Salesforce.com Provide feedback and guidance to leadership on key signals...
, and client advocacy platforms (e.g., Salesforce, Gainsight, HubSpot, Marketo) Experience with data visualization tools (e.g...
professional certifications Proficiency in tools such as Salesforce, Google Workspace, Gainsight, project management tools (Jira...
of complex orchestration tools such as Marketo, Gainsight, Workday Extend, or iPasS tools An Agentic / Automation Mindset...
in business administration, Customer Relationship Management (or equivalent) or 9 + years in a similar role. A current Gainsight...
For Professional proficiency with Salesforce, G-Suite, or Gainsight. Direct experience or domain knowledge in Architecture...
) and presentation skills. Ability to analyze data to identify trends and insights for customer engagement. Familiarity with Gainsight...
in internal systems, including Gainsight and Salesforce.com Provide feedback and guidance to leadership on key signals...