context of client-facing roles. Experience with tools such as Zendesk, PowerBi, and other reporting platforms...
Proficiency in MS Office and G-Suite, Zendesk, or previous experience with service ticketing a plus Demonstrate competency...
departments Software tools and systems you'll use daily: Outreach, GSuite, Zendesk, Slack, Salesforce, Twilio, Datadog... to: Outreach, Gmail, Zendesk, Slack, Salesforce, Microsoft Office, Twilio, Datadog, MS Dynamics, BMC Remedy, ServiceNow, Freshworks...
(i.e. Zendesk, etc). Ability to work independently and collaboratively as needed. Excellent investigative and troubleshooting...
software) Experience with ticket management systems - Jira, Salesforce, or Zendesk are a plus Effective navigation... like Salesforce, Zendesk, JIRA, FullStory, Datadog, SPLUNK, Slack workflows, ProductBoard, Twilio, Sendgrid. Proficiency in SQL...
compliance Familiarity with JSON, XML, and UNIX a plus Jira/Zendesk/Logs experience Good communication, both verbally...
Zoho, Zendesk and RingCentral experience is a plus...
). Experience with ZenDesk or any ticketing system is preferred. Requires in-person work Monday - Friday. Based out of Irvine, CA...
as needed · Provide Tier 2 or 3 support via Zendesk (helpdesk) for EDPlan Innovations · Ability to manage multiple projects and clients...
process testing and review, HRIS and other HR systems data management, ZenDesk management and other related tasks. Duties... and programs by responding to feedback and assisting implementation. Owns Data management in customer ticketing system (Zendesk...