Technical Support Engineer II
stack Experience with Zendesk, JIRA, or comparable ticketing systems Excellent written and verbal communication skills...
stack Experience with Zendesk, JIRA, or comparable ticketing systems Excellent written and verbal communication skills...
departments Software tools and systems you'll use daily: Outreach, GSuite, Zendesk, Slack, Salesforce, Twilio, Datadog... to: Outreach, Gmail, Zendesk, Slack, Salesforce, Microsoft Office, Twilio, Datadog, MS Dynamics, BMC Remedy, ServiceNow, Freshworks...
(i.e. Zendesk, etc). Ability to work independently and collaboratively as needed. Excellent investigative and troubleshooting...
software) Experience with ticket management systems - Jira, Salesforce, or Zendesk are a plus Effective navigation... like Salesforce, Zendesk, JIRA, FullStory, Datadog, SPLUNK, Slack workflows, ProductBoard, Twilio, Sendgrid. Proficiency in SQL...
Desktop Infrastructures powered by Citrix Familiarity with one or more of the following: Slack, Zendesk, Jira, CrowdStrike...
and support software (e.g., Salesforce, Zendesk, HubSpot). Required Qualifications: High school diploma or equivalent...
process testing and review, HRIS and other HR systems data management, ZenDesk management and other related tasks. Duties... and programs by responding to feedback and assisting implementation. Owns Data management in customer ticketing system (Zendesk...
process testing and review, HRIS and other HR systems data management, ZenDesk management and other related tasks. Duties... and programs by responding to feedback and assisting implementation. Owns Data management in customer ticketing system (Zendesk...
Job Description At Zendesk, we create software that powers exceptional customer service. Our easy-to-use & AI powered...—like email, chat, social media, and phone. Growth Product Intern Program The Growth Product team at Zendesk is dedicated...
. Comfortable working in a fast-paced environment and managing pressure professionally. Experience with ZenDesk or any ticketing...