GBS Billing Associate (Colombia)
, and resolves any errors or customer disputes. - Process charges adjustments to meet the team SLA. Qualifications: - Excellent...
, and resolves any errors or customer disputes. - Process charges adjustments to meet the team SLA. Qualifications: - Excellent...
;\/span><\/li>- Strong vendor management and contract/SLA oversight.<\/span><\/span><\/span>...
– 90% of helpdesk tickets resolved within agreed SLA timeframes (e.g., P1 in- First Contact Resolution (FCR) – Achieve >...
for Assisted Living Evaluations and other medical documentation. Perform chart QA/QI audits as directed. Monitor vendor SLA...
. - Conduct in-depth SLA re-assessments, risk analyses, and regular audits to ensure ongoing compliance, efficiency..., Technology, Legal and Sales to ensure seamless alignment of SLAs and execution of improvement initiatives. - Oversee SLA...
time SLA - Assist in training new members on your team - Manage and audit all HR records, including personal information...
and refine delivery & support processes to ensure a consistent, high-quality customer experience. - Lead SLA governance... experience with incident resolution and SLA compliance. - Help desk / support operations leadership. - Experience managing...
and stakeholder feedback. Conduct in-depth SLA re-assessments, risk analyses, and regular audits to ensure ongoing compliance... SLA governance and compliance across client contracts, ensuring alignment with internal standards and mitigating financial...
de los Service Level Agreements (SLA). Requisitos 1. Experiencia: 2+ años en nóminas de alto volumen y multi-state (Indispensable). 2...
- Playbooks & SLAs: Support development and use of contract playbooks, clause guidance, and SLA management - Workflow & Process...