Order Management Customer Call Support Analyst
for all customer inquiries and requests Register, classify, and manage customer claims and disputes within established SLA targets...
Order Management Customer Call Support Senior Analyst
claims and disputes within established SLA targets Investigate and resolve issues by coordinating with Supply Chain...
JUNIOR PAYMENT ANALYST - BILINGUE INGLES
activities. The performance should meet the requirements defined in the SLA/KPI's. Specific Responsibilities · Timely...
IT Service Desk Manager
regularly with MSP Service Desk Technical Leads to align ticket handling, escalation management, and SLA performance. Monitor...
Lugar: Cali, Valle del Cauca | 28/11/2025 03:11:14 AM | Salario: S/. No Especificado | Empresa: Zonar
Payroll Coordinator Colombia
annually). Vendor & Technology Management (Vendor SLA Compliance: ≥ 98% adherence to service-level agreements;System Uptime...
JUNIOR PAYMENT ANALYST - GBS
activities. The performance should meet the requirements defined in the SLA/KPI's. Specific Responsibilities · Timely...
Staff Engineer - DataOps Engineer
Support incident and request management via ServiceNow, ensuring SLA adherence and root cause analysis Work closely...
JUNIOR PAYMENT ANALYST - GBS
activities. The performance should meet the requirements defined in the SLA/KPI's. Specific Responsibilities · Timely...
Customer Service Representative
and SLA requirements. Document all interactions in the ticketing system with complete notes. Track and monitor open tickets... to ensure closure within SLA. Customer Satisfaction & Feedback: Maintain professional, empathetic communication...
Compliance Officer
(tracked against SLA). 100% employee participation in required compliance training. Clear, actionable compliance reporting...