Technical Support Specialist 1- Batch
. -Work as a team to meet or exceed Command Alkon's Support SLA's. -Continually make improvements or updates to Command...
. -Work as a team to meet or exceed Command Alkon's Support SLA's. -Continually make improvements or updates to Command...
of facility and rack-level events within internal SLA · Take daily operational readings of all mechanical and electrical... of facility and rack-level events within internal SLA · Power up newly deployed racks · Ensure all safety procedures are adhered...
and payments according to corporate policies and quality standards (SLA/KPI). Qualifications Education / Academic Background...
desktop procedures Ensure that the assigned targets in accordance with SLA are met Ensure that the quality of the...
SLA adherence. Manage external vendors and monitor performance. Conduct service reviews and implement quality...
, adoption metrics, and training strategies. Strong vendor management and contract/SLA oversight. Strong track record...
for new initiatives. Monitor escalated issues and ensure timely resolution in line with SLA and escalation procedures...
according to the SLA: on time and on budget;Maximize usage of OOB features and provide technical design or develop/customize...
according to our project methodology, ensuring that all software applications are implemented successfully according to the SLA...
, timeliness and accuracy of inherited reports, new report. This includes an SLA measurement. Delivering end-to-end expertise...