People Services Generalist (Bogotá)
to employees, managers, and stakeholders during process execution - Monitor SLA performance and prepare reports, alerts...
Payroll Coordinator Colombia (Bogotá)
% updated and audited annually). - Vendor & Technology Management (Vendor SLA Compliance: ≥ 98% adherence to service-level agreements...
Technical Project Manager Data Center (Remote) (Bogotá)
into actionable work orders and internal tickets - Manage SLA commitments, report on delivery status, and handle escalations...
Lugar: Bogotá DC | 28/07/2026 17:07:19 PM | Salario: S/. No Especificado | Empresa: RM Staffing Associates
Tech Support Tier 1 (Bogotá)
that cannot be resolved to the next level of support with SLA (Service Level Agreements). - Troubleshooting: Assist users...
Junior IT Service Desk Agent (Colombia)
Level Agreement (SLA) Adherence 1. Ensure all tickets and inquiries are handled within defined SLA timelines. 2. Track... Rate. - Number of Tickets Resolved within SLA. - Customer Satisfaction Scores (CSAT). - Call Routing Accuracy...
Lugar: Colombia | 28/07/2026 17:07:00 PM | Salario: S/. No Especificado | Empresa: Lean Solutions Group
Assistant Manager – Retention Operations (Telecom Process) – Colombia
metrics, including AHT, CSAT, NPS, QA, SLA, and retention rates - Monitor real-time and historical performance trends...
Front-End Engineer Lead (Bogotá)
SLA adherence, coordinating with stakeholders, and ensuring smooth delivery of website support services. Qualifications...
Lugar: Bogotá DC | 28/07/2026 17:07:34 PM | Salario: S/. No Especificado | Empresa: Sutherland
Technical Support Engineer (Bogotá)
, prioritization, and SLA tracking Qualifications - 2+ years of experience in technical support, application support, or a similar...
HR- PROJECT MANAGER (Bogotá)
requisitions, proactively identifying risks, bottlenecks, and delays. - Implement and monitor SLA compliance across all stages...
Lugar: Bogotá DC | 28/07/2026 17:07:59 PM | Salario: S/. No Especificado | Empresa: Publicis Groupe
Lead IT Engineer (Medellín)
AD), Intune, Windows Server, and Active Directory. - Use ITSM tools to keep tickets, changes, and SLA compliance...
Lugar: Medellín, Antioquia | 28/07/2026 17:07:51 PM | Salario: S/. No Especificado | Empresa: Autonomic Mind