performance and meet or exceed targets. - Create, prepare and deliver detailed product/SLA level reporting, presenting actionable...
and performance tuning under high availability SLA environment. - Experience with AWS, GCP, Azure is good to have. - Knowledge...
of the overall progress of assigned tasks upon which he/she is working with strict adherence to SLA and quality standards...
’ or customer standards, practices, SLA’s while fulfilling all contractual obligations. RESPONSIBILITIES: - Responsible... the performance issues with Inbuilding DAS systems. Some after-hours may be required to meet SLA’s. - Support...
priorities and meet SLA's. Adaptable and flexible in a fast-changing industry and work environment. Willing to work off-hours...
de los Service Level Agreements (SLA). Requisitos 1. 💼 Experiencia: 2+ años en nóminas de alto volumen y multi-state...
software defects, testing, offering resolution guidance and ensuring a positive customer experience by delivering on SLA...
important metric and SLA measurement - Growing profitability by proactively identifying new opportunities and delivering...
(KPIs) Ticket Resolution SLAs – 90% of helpdesk tickets resolved within agreed SLA timeframes (e.g., P1 in First Contact...
reports to assess performance against standard procedures and Service Level Agreements (SLA’s) - Seeks opportunities...