of their primary data across systems such as Microsoft 365, Google Workspace, Salesforce, Azure AD, Dynamics 365, and Zendesk...
, contact center, or BPO environments Familiarity with ticketing systems (e.g. Zendesk) Experience with KPI frameworks...
communication skills in English Proficiency in using support ticketing systems (Zendesk, Freshdesk) Strong customer-centric...
operation. Maintain accurate technical documentation, tickets, tagging, and root-cause analyses in Zendesk. Starting in 2026...
with Microsoft Business Central, Dynamics 365 Sales, Power Apps, Shopify or Zendesk is a plus Basic understanding of agile...
organization. Customer Support & Ticket Resolution Resolve Zendesk tickets including: Shipping issues, returns, defects... and interpersonal skills Structured, fast learner with a high level of service orientation Experience with ticketing systems (Zendesk...
data management within CRM systems, such as Google Suite, Salesforce and Zendesk Initiative, accountability, and excellent..., Salesforce und Zendesk Eigeninitiative, Verantwortungsbewusstsein und Organisationstalent Sehr gute Deutschkenntnisse (C2...
Zendesk tickets including: Shipping issues, returns, defects, and delivery status Invoicing and shipping questions... Structured, fast learner with a high level of service orientation Experience with ticketing systems (Zendesk preferred) or SaaS...
in German & English deep helpdesk stack experience (Zendesk/Gorgias/Intercom etc.) Nice-to-haves: DTC subscription...
Our work environment Open, collaborative, and feedback-driven culture Our digital toolkit, including Leapsome, Zendesk...