Soporte TI Jr
Deseables Herramientas de gestión de tickets Freshdesk, Zendesk, Jira, etc. Gestión de procesos. Atención directa a usuario...
Deseables Herramientas de gestión de tickets Freshdesk, Zendesk, Jira, etc. Gestión de procesos. Atención directa a usuario...
tools such as Jira, ServiceNow, or Zendesk. Background in technical support, helpdesk, or incident response environments...
de monitoreo: SolarWinds, PRTG, Zabbix, Nagios, o similares. Manejo de sistemas de tickets: Remedy, ServiceNow, OTRS, Zendesk...
SolarWinds, PRTG, Zabbix, Nagios, o similares. Manejo de sistemas de tickets Remedy, ServiceNow, OTRS, Zendesk. TelefonÃa IP...
Desk Zendesk, Gorgias o similar para asegurar trazabilidad y análisis. Detectar oportunidades de mejora en procesos...
issues Experience handling IT support tickets using platforms like ServiceNow, Zendesk, or similar systems Familiarity...
. A general understanding of content moderation and community management. Intermediate knowledge of CRM systems (e.g., Zendesk...
tools such as Jira, ServiceNow, or Zendesk. Background in technical support, helpdesk, or incident response environments...
, Zendesk, Service Naow, etc.), uso de herramientas de monitoreo (Dynatrace, DataDog, OpenNms), conocimiento básico...
systems, Airtable, Zendesk, Dialpad, Front, Intercom Benefits Competitive Salary: Based on experience and skills...