and integration partnerships in LATAM is an added advantage. A previous experience in the Hubspot, Salesforce or Zendesk ecosystem...
across Shopify, Gorgias, Zendesk, Kustomer, Gladly, and custom environments. - You troubleshoot LLM-based agent behavior...
of Zendesk. The role demands a proactive approach to managing a portfolio, ensuring customer engagement, and reducing churn...
(current students encouraged to apply!)- Experience working with Salesforce, Zendesk, Jira/Atlassian...
products. - Strong familiarity with using CRMs like Zendesk or Salesforce. - Technical know-how - you're comfortable...
. What you have Experience using CRM tool(s) like Salesforce and Zendesk Excellent written/verbal communication skills;proficiency with Notion...
multiple conversations, bookings and follow-ups simultaneously- Experience with CRM and support tools (e.G., Zendesk...
Experience using CRM or ticketing tools such as Zendesk, Salesforce, Freshdesk, or similar Flexible schedule availability...
**:- Customer support platforms (e.g., Zendesk or similar)- QuickBooks or comparable accounting software (training provided...
workflow and product issues by reproducing steps, reviewing customer activity in-app, and consulting Zendesk history, Slack...