of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service... experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices...
Job Description At Zendesk, we are redefining the boundaries of Customer Experience (CX) and Employee Services... product demonstrations, technical sandboxes, and tailored prototypes that prove the power of Zendesk’s platform...
forefront of our customer experience for both new and existing customers of Zendesk. In the role, you will become a product... expert and articulate the value of Zendesk to an informed buyer. You will do this by providing several touch points...
Job Description Who We're Looking For: Zendesk is seeking an innovative and motivated Senior Software Engineer..., and enhance the employee and customer experience with Zendesk products. Responsibilities: Development & Implementation: Design...
Management (WFM) and Quality Assurance (QA) for multiple teams within the Zendesk organization. Solves unique, complex..., Zendesk WFM) and QA platforms (Playvox, Maestro QA, Zendesk QA);strong system configuration and maintenance experience...
to effectively communicate with a wide range of customers - Experience working with ticketing systems (e.g. Zendesk, Salesforce...
. Experience building and maintaining customer‐facing knowledge centers (Confluence, Guru, Zendesk Guide, or equivalent) that serve...
platforms such as Zendesk, Helpshift, Salesforce, Intercom, or similar tools.Microsoft Office, Google Workspace, or similar...
(JIRA, Salesforce, Zendesk etc.)Log analysis using an SIEM product (Splunk, ElasticSearch, etc.)Database technologies...
(Zendesk, Freshdesk, Salesforce Service Cloud, etc.). The ability to multitask, stay organized, and work effectively in a fast...