Technical Support Associate (Client Service)
ticket management (Zendesk Salesforce Jira etc.) Knowledge of SaaS applications and AI systems desirable English...
ticket management (Zendesk Salesforce Jira etc.) Knowledge of SaaS applications and AI systems desirable English...
throughout the customer journey including HubSpot, Salesforce, and Zendesk. Beyond infrastructure, we help companies establish... Professional Data Engineer, etc.). Knowledge of Google Analytics, Salesforce, HubSpot, and/or Zendesk. Comfort working in non...
under pressure to meet those deadlines. Demonstrantable experience with a ticketing system (Zendesk Jira etc.) Comfortable...
and partner interactions. Process-driven with knowledge of ticketing tools (Zendesk or similar). Experience with Knowledge...
. Zendesk, Jira) for issue tracking. Ability to explain technical concepts in simple terms to non-technical stakeholders. Use...
candidate also has: Experience with CRM and ticketing tools specifically Zendesk or Salesforce data Experience in a Customer...
is a must. Strong familiarity with using CRMs like Zendesk or Salesforce. Technical know-how - youre comfortable interfacing with engineers...
Poweruser level experience with Gorgias, Zendesk, or similar platforms. 5. Data Tools Advanced proficiency in Excel...
Advanced MS Office;experience with client ticket management (Zendesk, Salesforce, Jira, etc.) Knowledge of SaaS applications...
: solutions mindset, helping to nurture a passion for customer service Experience with Zendesk preferred Proficiency with Office...