Technical Support Representative (CS)
systems and support software (e.g., Zendesk, Freshdesk) is a plus Preferred Qualifications: Prior experience in a tech...
systems and support software (e.g., Zendesk, Freshdesk) is a plus Preferred Qualifications: Prior experience in a tech...
or a related field Understanding of ticketing systems (JIRA, Zendesk, Remedy, etc.) Experience working under a multi-channeled...
with ticketing systems such as Zendesk and Salesforce. An ideal candidate also has: 5+ years of Technical Support and/or Support... tools such as Zendesk Explore and Tableau. Additional Language skill(s): Spanish, French, German, or Dutch....
, personable & confident presenter Technologies We Use : Looker Smartsheet Salesforce Zendesk Additional Information...
proficiency or equivalent) Technologies We Use: Looker Smartsheet Salesforce Zendesk Additional Information...
of experience in customer support, technical support, or similar customer-facing roles Experience with Salesforce, Zendesk...
is a plus ● Experience with Zendesk is a plus...
, Zendesk, etc.) ● Manage ticket flow, document common issues for product improvement ● Analyze user feedback for plugin... is a plus ● Proficiency in Zendesk ● Ability to thrive in a fast-paced environment and make quick decisions Benefits: ● Competitive...
. Experience with CRM platforms such as HubSpot, Zendesk, or similar. Ability to adapt quickly to changes and handle a fast-paced...
. Maintain accurate records of customer interactions, sales opportunities, and follow-up actions in Zendesk. Collaborate...